Panera Bread

The service was excellent, employees were quickly, and didn’t even wait that long in the drive-through for our order once it was placed. The food itself at Panera has just changed over the years and honestly not for the better. Soup always seems so watered down and tasteless. Soups are always lacking seasoning. Temperature of the soup we ordered was hot, it’s just the flavor and how watered down/thin it is. The guava lemonade was decent, not something I had to order again, price was pretty high in my opinion. Sandwich was just OK, nothing special, especially for what you pay. Overall, Panera just isn’t like it used to be. This location seems to be run really well, staff was super friendly, service was quick. Everything was made properly. Exterior of the building looks to be in good shape

The employees here are amazing Tom, Stacey, Brian and several others are just wonderful if you want a great Panera experience just try this one out. It’s awesome.

I ordered two sandwiches at the drive up today and requested no arugula on either. When I got home and opened them they were both loaded with arugula. Last time I ordered broccoli cheese soup at the drive up. It was so thin it might as well have been water, and had no flavor. It seems they really don't care about quality or customer requests. There is no point in patronizing a business the obviously isn't concerned with customer satisfaction.

Got the French onion soup with a bread bowl and a chai latte. For starters, the soup was in a small container with barely any cheese. Then the soup didn’t fill the bread bowl, and my 16oz latte was like getting a 12oz all for $14.31. Safe to say I will not be returning.

The facility was confusing with some items picked up at one counter location and others picked up at a different counter. Self served items like straws and knapkins were at still another area. There were no signs to guide you and there were tall partitions in the dining area that blocked customer views of these areas. My bagel was dry and tough to chew.