Panera Bread

Used to order from this location but they ALWAYS screwed up take out orders. Decided to give them another chance today and my husband’s $18 green goddess salad with extra chicken came with no chicken and half full. It looked like a kid’s salad for $3. Not only have their salads gotten way smaller (much smaller containers), they filled it half way. I’d be so embarrassed to charge a customer $18 for that. I then had to drive back to pick up their 2nd attempt because they had no drivers. This location is awful. Sharing a photo of the 2 salads. The one on the left is the salad they first made and the one on the right is the replacement and what it should have been the first time. I think they try to get away with serving you as little as they can and hope you’ll just eat it. I’ll give credit w

Price has gone way up while quality and portion size has gone way down. This place used to be really good. That is, until private equity sunk its tentacles into it. Private equity ruins everything.

Just visited and again a great experience! There was a small mistake made (the cheese was missing) and the manager went above and beyond to correct such a small mistake. All I wanted was another sandwich with cheese, because it’s so good, and the manager not only very kindly remade my sandwich, but she also gave me a full refund which was completely unnecessary, however it was greatly appreciated. It just takes an act of kindness to, make someone’s day! And that’s what this manager did! Thank you so much ❤️

Worst service! We got there and no body helped us for 10 mins, after 10 mins I had to ask someone to help me with my order. It took them another 3 mins for someone to come help us. 13 mins later when we wanted to order they said they ran out of bread. We were there at 7:30 and store closes at 9. This is the second time this place did not have bread. We ended up going to Bristol Panera and service was awesome.

Absolutely the worst service and employees!! I went there this past Sunday and ordered a turkey avocado bacon sandwich which I ordered ahead through the app. Picked it up and went back to my job on my already limited time schedule before a 2pm client. Took one bite and had a stack of tomatoes and literally two tiny corner ends of turkey….. pieces of small meat that you would give to a dog. Had to go back and when I showed them and asked them to remake it they had an attitude about it. And then the employee and shift lead or manager talked about it like I wasn’t standing there. I spent over $25 for my total order and expect to get what I pay for. The employees behind the counter were all very loud, using inappropriate language and conversations while they had a lobby full of patrons includi