Panera Bread

Went there for a quick bite after a long day and got a Bacon, Turkey, bravo sandwich, it was $13 for a whole to only get a single slice of turkey on each half of my sandwich. The whole sandwich was lettuce virtually. Extremely disappointed because I generally love my turkey bacon bravo’s, but this one was borderline awful. Also to make matter’s worse, this probably occurred because one of the worker’s was doing everything but working while only one worker made everyone’s sandwiches in our order. For the increase in prices of everything Panera offers, I at least expect reasonable or at least mediocre food, this was not that.

I am a regular at the Augusta Maine location. I usually go there a few times a week. The customer service there is fantastic and it's always a great experience. The manager Jarred is always there and always very pleasant and helpful. He goes out of his way to make sure each customer gets a 5 Star experience. They have a great team that works there and a great leader that is always working real hard side by side with the employees. Great place to go. Thanks Jarred and the team, keep up the great work, excellent customer service and delicious quality food.

Consistently good food, not spectacular but good quality. I used to eat here a lot more frequently, but since both the flatbread pizza's and the charged drinks have disappeared I fin myself dining elsewhere usually. I know that it is for all Panera's and not just this location. Bring them back and I'll be a loyal customer again!

This used to be a great place that had homemade breads cookies and bagels but now they parcook everything and it tastes like nothing special. The store used to smell like fresh baked goods cookies and brewing coffee but now it doesn't smell like anything, you are not greeted with people waiting to take your order your forced to use the kiosk and then see your order on the screen. While you wait you notice that the place isn't packed like it used to be but you do notice trash everywhere where people used to eat that hasn't been picked up due to staff storage. Which brings me to why I'm writing this, they have shrunk their menu sizes but raised the prices, removed the fresh bread in favor of premade items, nobody is treating you like your wanted here, they totally disengage with the custo

We’ve been regulars at this spot for a while now, but unfortunately, our most recent visit was a huge letdown. The servings were noticeably smaller than usual and slapped together, leaving us feeling like we didn’t get our usual value for money. On top of that, the service was subpar and slow while they played on their phones and talked amongst one another (which isn't an issue but when you have customers who are waiting it's off putting). My child got chips with her meal but they gave her an apple and both apples we received were soft and mushy making them inedible.