Pancheros Mexican Grill - Okemos

Better than Qdoba or Chipotle. Burrito contents are mixed for even flavor. Tortillas are made fresh for each order. Queso tastes like actual cheese.

Pancheros goes above and beyond for their customers—especially their general manager. About a month ago, I had a bad experience with a DoorDash delivery from Pancheros. When I called to place a new delivery order for a big leadership meeting at work, I shared my concerns about the previous delivery. Although the issue wasn’t Pancheros’ fault, the general manager offered to personally deliver the food to ensure everything went smoothly. The food was fantastic—and the customer service was even better!

We just recently used them for a catering order for my son’s football team dinner. The experience was great from start to finish. The boys RAVED about the food! Said it was better than Qdoba & Chipotle. It was better priced too. I initially was intimidated by having to feed 30 teen boys but this was perfect. Everyone was happy. Will definitely use them again in the future. Thank you!

Way better burritos than Qdoba or chipotle. The fresh tortillas honestly do make a big difference. I had a simple burrito. Chicken, rice/beans , salsa , queso cheese and sour cream. The chicken was fresh off the grill and the rice was cooked nicely. A lot of times with burrito bars like this the rice is underdone but not here. Nothing fancy just a solid burrito. The atmosphere could use a little sprucing up but my lady taking my order was very kind and made my burrito very fast. They mixed my ingredients before wrapping up my burrito, something I haven't seen done at similar restaurants. I can see why some people might not like that but personally I enjoyed it because I got a good bite every time.

Ordered a bowl for take out to try this place for the first time. I paid extra for extra protein and guac but realized once I was home that I got neither. The bowl was mostly rice. The bowls at Chipotle are about 30% larger and you get more of everything so I’ll be sticking with them.