Orazio's by Zarcone Restaurant

My wife and I had a 5pm reservation for her birthday on a Saturday night. I was shocked to see that on a Saturday night there was ONE server for the entire restaurant, no hostess, no bartender, no manager on site. It did not take long for this poor server to be backed up trying to greet and serve multiple tables at once... essentially he was set up to fail with no help. Eventually a table of guests actually walked out due to delays in service. There was no bread brought to the table until we asked for it. We also had to request dipping oil which used to be standard. The chicken pastina soup had a lot of flavor but literally no noodles, just broth and vegetables. The pasta bolognese was outstanding, and a huge portion. Two deserts we requested we were told were not available - how does tha

My pregnant wife was craving ravioli and picked Orazio's based on her past family experiences there. She immediately noticed that the place had a new modern makeover. The place is large and looks great. We waited about ten minutes before someone noticed us and there were two other tables of two and a table of 8 with two servers. The servers were very nice. It was kne guys first night. The homemade bread was really good and the caesar salad was average. To my wife's disappointment they were out of Ravioli so she went with manicotti (which wasn't on the menu). She didnt like the manicotti but loved the vodka sauce. I went with Alfredo which was more like a buttery sauce. So buttery that I had spots on my shirt and on the white paper table cloth they use. Despite providing huge portions

They randomly closed due to point of sale and credit card machine being down. They did NOT notify my boyfriend’s mother who made our reservation. I was apprehensive even going after reading all the recent bad reviews. We met up at the closed restaurant and regrouped to have a delicious dinner down the road. After that my boyfriend’s mother received a text her reservation was cancelled…and another today asking if she’d like to reschedule. I’m ok never finding out if this place is a bad as the reviews state. The poor customer service speaks volumes. We drove half an hour for my birthday dinner to find the restaurant closed. Do better.

We used to go here quite often and loved it. We even had an opportunity to use their banquet room. That was then. This is now. They've reopened, and I can only guess that they are still looking for qualified help. We were seated right at our reservation time of 6:30 pm and never got our meal until 7:55pm. We We were sitting at a table for 6 and were served from the end of the table and told to pass everything down. They charge fine dining prices and serve family style. It's totally unacceptable and lazy. It took so long for dinner that no one was willing to ask for dessert or coffee. We would be there all night. Horrible service, but I will say the main course was very good. The bread was dried out. For these kind of prices I would expect a much nicer dining experience. VERY DISAPPOINTING

We booked a private event with Orazio's at the last minute, in December nonetheless, due to a cancelation from another venue. Frank was very accommodating and treated us like family. We had never been here before and that is a bit of a risk, especially for a special event. We were not disappointed. The food was excellent, and all of our guests were satisfied. They helped turn a stressful situation into one we didn't have to worry about. We are looking forward to eating dinner here sometime in the future.