McDonald's
Troy, PA · Fast food restaurant
- Address
- McDonald's, 491 Elmira St, Troy, PA 16947
- Phone
- (570) 297-0596
- Website
- www.mcdonalds.com/us/en-us/location/PA/TROY/491-ELMIRA-ST/23059.html?cid=RF:YXT:GMB::Clicks
- Status
- Open · Closes 12 AM
McDonald's is a restaurant located in Troy, PA. It is one of 17 restaurants listed in Troy. Its 3.5-star rating is slightly below the Troy city average of 4.5 stars. It ranks #14 of 17 restaurants in Troy. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | 5 AM– |
Customer Reviews
My last 3 times coming here have been awful experiences. The one time I waited 30 minutes at the drive thru speaker before anyone even came to take our order. The second time I waited probably about the same amount of time at the speaker and then again waited 15 minutes just to get my food. When I left and opened my box to my Big Mac there was only 1 burger on it. The last time I got my order and drove home and ended up coming back with my receipt due to items missing. An entire bacon double burger, bbq sauce and 2 chocolate milks for the kids happy meals. Not to mention most of the staff is straight up rude. I had 3 large drinks on that order and she tried handing them all to me. I had to ask for a drink carrier which apparently comes free with a bad attitude.
I realize this is just a McDonald’s, but I felt compelled to leave a review. Two things that stood out with this particular restaurant was the service and cleanliness. I have not come across a McDonald’s this clean in a VERY long time. In fact there was a staff member outside cleaning the window ledges, very meticulously I might add. Also, they provided me a table tent number and delivered my food order right to the table. Kudos to the owner and manager at list McDonald’s, more should follow your lead.
This place has really gone downhill…anytime I go my order is messy and not right. I order a special mcchicken with my free item and paid an extra amount to customize it, and I didn’t get the right sandwich. I called and complained a month ago about my messy burgers missing pickles and was offered a free meal if I told them but why should I trust them to correct it when they ALWAYS mess up? This is clearly a grill staff issue as I worked at this establishment for a while and know how it runs. Managers, please manage and enforce good work in your establishment because it’s pretty clear someone is running a loose business. Also ordered two pies an hour before closing which take ten minutes to make and they refused to make them and I got no refund or replacement, great business being ran!!
I’ve been to this McDonald’s a handful of times because I work in the area. Sometimes my food is cold but I will say that every single worker I’ve encountered so far (I go late evening around 9/930) has been super nice and friendly!! And I think that needs to be acknowledged.
This is by far the worst McDonald’s I’ve been to. 2 days in a row my order has been messed up. I ordered hotcakes and sausage yesterday, when I got my food there was no sausage. And as always I was not given my receipt. I went back through the drive through where the McDoanlds worker(who I’m pretty sure is a manager) proceeded to argue with me (what happened to the customers always right?) and say I only ordered hotcakes (mind you I get the same breakfast everyday) today I got two orders of hotcakes with sausage. No butter, no syrup, no napkins, one fork. While my boyfriend went inside to get the syrup and butter I watched 4 cars come and go threw the drive through and had to go back around a second time because I assume their order was messed up. It’s McDonald’s breakfast, everything’s pr
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.