McDonald's

Troy, PA · Fast food restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Troy
#14
of 17 restaurants
City Percentile
0%
rating percentile
Address
McDonald's, 491 Elmira St, Troy, PA 16947
Phone
(570) 297-0596
Website
www.mcdonalds.com/us/en-us/location/PA/TROY/491-ELMIRA-ST/23059.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 12 AM

McDonald's is a restaurant located in Troy, PA. It is one of 17 restaurants listed in Troy. Its 3.5-star rating is slightly below the Troy city average of 4.5 stars. It ranks #14 of 17 restaurants in Troy. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday5 AM–

Customer Reviews

★☆☆☆☆ 1.0 ShaLynn Strine · Sep 2025

My last 3 times coming here have been awful experiences. The one time I waited 30 minutes at the drive thru speaker before anyone even came to take our order. The second time I waited probably about the same amount of time at the speaker and then again waited 15 minutes just to get my food. When I left and opened my box to my Big Mac there was only 1 burger on it. The last time I got my order and drove home and ended up coming back with my receipt due to items missing. An entire bacon double burger, bbq sauce and 2 chocolate milks for the kids happy meals. Not to mention most of the staff is straight up rude. I had 3 large drinks on that order and she tried handing them all to me. I had to ask for a drink carrier which apparently comes free with a bad attitude.

★★★★☆ 4.0 Dane · Sep 2024

I realize this is just a McDonald’s, but I felt compelled to leave a review. Two things that stood out with this particular restaurant was the service and cleanliness. I have not come across a McDonald’s this clean in a VERY long time. In fact there was a staff member outside cleaning the window ledges, very meticulously I might add. Also, they provided me a table tent number and delivered my food order right to the table. Kudos to the owner and manager at list McDonald’s, more should follow your lead.

★☆☆☆☆ 1.0 Maggie Burdick · Oct 2025

This place has really gone downhill…anytime I go my order is messy and not right. I order a special mcchicken with my free item and paid an extra amount to customize it, and I didn’t get the right sandwich. I called and complained a month ago about my messy burgers missing pickles and was offered a free meal if I told them but why should I trust them to correct it when they ALWAYS mess up? This is clearly a grill staff issue as I worked at this establishment for a while and know how it runs. Managers, please manage and enforce good work in your establishment because it’s pretty clear someone is running a loose business. Also ordered two pies an hour before closing which take ten minutes to make and they refused to make them and I got no refund or replacement, great business being ran!!

★★★★☆ 4.0 Michaela Havens · Dec 2025

I’ve been to this McDonald’s a handful of times because I work in the area. Sometimes my food is cold but I will say that every single worker I’ve encountered so far (I go late evening around 9/930) has been super nice and friendly!! And I think that needs to be acknowledged.

★☆☆☆☆ 1.0 Kassy Mitchell · Nov 2025

This is by far the worst McDonald’s I’ve been to. 2 days in a row my order has been messed up. I ordered hotcakes and sausage yesterday, when I got my food there was no sausage. And as always I was not given my receipt. I went back through the drive through where the McDoanlds worker(who I’m pretty sure is a manager) proceeded to argue with me (what happened to the customers always right?) and say I only ordered hotcakes (mind you I get the same breakfast everyday) today I got two orders of hotcakes with sausage. No butter, no syrup, no napkins, one fork. While my boyfriend went inside to get the syrup and butter I watched 4 cars come and go threw the drive through and had to go back around a second time because I assume their order was messed up. It’s McDonald’s breakfast, everything’s pr

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.