McDonald's

Huge shoutout to Jacenda, the manager here! Every time I come to this McDonald’s, she’s running the place like a pro. The restaurant is always clean, the staff is friendly, and my order is always right (which says a lot!). You can tell she really cares about her team and the customers — she’s super nice, professional, and always makes sure everyone’s taken care of. Hands down the best McDonald’s experience I’ve had, all thanks to Jacenda and her awesome crew!

There was an issue with the app not working properly and the first woman I dealt with was extremely rude and refused to help me and would not tell me what her name was. A second woman named Deja (sorry if I spelled name wrong) stepped in and was willing to make it right. As a customer service professional myself for that first woman to flat out refuse to help me or even give me her name is completely unacceptable but Deja clearly understands customer service and deserves a raise. The other woman shouldn’t be in customer service.

my friend and i ordered 2 burger meals, and all the ingredients we removed off the burger were put on the burger, and everything we actually did want wasn’t there. i payed more than 20$ for THAT??? this staff seriously needs to get their shit together. also not to mention my friend is literally allergic to lettuce so she couldn’t even eat it. are we so serious rn

Ok. So it's McDonald's. But this one is freshly remodeled. The staff is super friendly and accommodating. I'm on a lot carb diet and asked for no bun. They gave me then in a nice container with lettuce which doesn't come with the regular sandwich. Cleanliness seems to be very important here as is the customer experience.

Kiosk says frappes are out of stock while cashier says they offer frappes. Time to get their act together.