McDonald's

If you see this guy don't order. I placed an order for my kids online. He gave the food to the wrong people and then wouldn't even remake the order. He did nothing but insist he was right the whole time even after showing him money order, my email receipt, and my credit card transaction. Worst customer service ever. I think his name was Delbert but I'm not sure. He even claimed to be the manager but if McDonald's since the bar that low I won't be going back. He even slipped on his own wet floor just after this picture

Ordered my food with the App ahead of time. Food was ready when I arrived. The staff did a great job toasting the muffin. Other locations under toast it and Scotts Valley location made it perfectly. It was hot and cheese was melting. Exactly how its supposed to be. 👏🏼👍🏼👍🏼

The guy in the drive thru window was so fine.... I'd go back just to get his name next time...

We got a happy meal. The toy had already been opened. Kind of gross. But also it’s the little BTS figures so someone already looked through the toy packs and picked out the hard to find ones? Ugh.

There seem to be a lot of 1-star reviews for this McDonald's, but I've been going here regularly for years as a long time local resident. At least several times a month. The entire restaurant was closed for a while and completely refurbished.