McDonald's

Richmond, VA · Fast food restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Richmond
#1170
of 1600 restaurants
City Percentile
18%
rating percentile
Address
McDonald's, 5925 Hopkins Rd, Richmond, VA 23234
Phone
(804) 743-1843
Website
www.mcdonalds.com/us/en-us/location/VA/RICHMOND/5925-HOPKINS-RD/5055.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 12 AM

McDonald's is a restaurant located in Richmond, VA. It is one of 1,600 restaurants listed in Richmond. Its 3.6-star rating is slightly below the Richmond city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

SaturdayClosed

Customer Reviews

★★★☆☆ 3.0 M K · Dec 2025

"Okay, so I've been here before, and the food was just alright. You'd think after waiting in that long line, the food would be fresh, right? But nope, my food seemed old. The cheese wasn't even melted on my Big Mac, which looked like it was just thrown together, and my nuggets were soft. Plus, it cost me almost $20 for a meal and nuggets!"

★☆☆☆☆ 1.0 James Willis · Mar 2026

When you’re the first person at lunch service in line and you are the last person to get their food the simplest order took the longest for them to make. The food was cold when it arrived. This location has lost a customer. Corporate, you are a joke if you think this is tolerable.

★☆☆☆☆ 1.0 edgar velez · Dec 2025

I placed an order, and because I love the creamy chili sauce, I ordered five of them, plus a burger and fries combo and a wrap. And yet, they didn't send me any of the sauces, but of course, they charged me for them.

★☆☆☆☆ 1.0 Eduardo Giron Polanco · Dec 2025

never in my life have i felt the need to judge any food place . i didn’t know my order was a pickup which is my mistake. but this girl is gonna look at my phone read it then tell me to go the 2nd window instead of telling me it’s a pickup order or even have the decency to spend 5 seconds to find it. they proceed to make me wait for like 20+ cars to get their food and i didn’t even get attended until i reversed to the 1st window. then they gonna look at me like im crazy and say why am i waiting. and all of a sudden they found my food immediately. and i got told the reason was because they couldn’t find it. it took them less than 10 seconds to find it once i reversed . i was nice and apologetic because i didn’t want to bother them and what do i get in return i get my time wasted because t

★☆☆☆☆ 1.0 Eddie Higley · Nov 2025

This has to be consistently the worse McDonalds in Virginia!! Always getting orders wrong!! No sense in going through the drive-thr u because you’re gonna have to go back in so they can fix it. This happens every time!! And just like tonight 11/28/2025 tho ice cream machine is down. It’s literally broken more than it works!!! I wish I could give it 0 stars!!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.