McDonald's

Richmond, MO · Fast food restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Richmond
#12
of 18 restaurants
City Percentile
12%
rating percentile
Address
McDonald's, 498 E South St, Richmond, MO 64085
Phone
(816) 776-3711
Website
www.mcdonalds.com/us/en-us/location/MO/RICHMOND/498-SOUTH-ST/12261.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 11 PM

McDonald's is a restaurant located in Richmond, MO. It is one of 18 restaurants listed in Richmond. Its 3.4-star rating is slightly below the Richmond city average of 4.2 stars. It ranks #12 of 18 restaurants in Richmond. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday5 AM–11 PM
Sunday5 AM–11 PM
Monday5 AM–11 PM
Tuesday5 AM–11 PM
Wednesday5 AM–11 PM
Thursday5 AM–11 PM
Friday5 AM–11 PM

Customer Reviews

★★★★★ 5.0 Kayla Gray · Oct 2025

I stop by this McDonald’s often, and it’s always a great experience! The staff here are so friendly and really seem to care about their customers. My order is always fresh, hot, and made just the way I like it. If there is every any mistake they are quick to make it right for their customers. The restaurant is clean, the service is quick, and even the drive-thru crew is super polite. It’s nice to have a place where you’re greeted with a smile and treated well every time. Definitely my favorite McDonald’s!

★★★☆☆ 3.0 Tanner Cronin · Nov 2025

Honestly, food is not bad, but the customer service sucks and on top of that even if you put in a to go order ahead of time, they never make it until you’re right there because they are so packed but then again not packed meaning they will say oh well we just got here with a slam. Meanwhile, they’re sitting there in their thoughts. Worst McDonald’s I have ever had the Displeasure of eating at

★★★☆☆ 3.0 Arizona Porter · Nov 2025

I love this mcdonalds usually, but recently the night crew has been just plain lazy. I understand how annoying it is having people come at 10 pm, but you’re still open and it’s still your job to serve people. Some of us do not get off of work until 10 pm and just want some dinner. The last 3 times I have ordered from the night crew, they have served food of horrendous quality. Buns were hard as a rock, the burgers have been burnt, and tonight when we order a quarter pounder and two double cheeseburgers, the burgers were burnt yet again, and the only condiments we received were ketchup and mustard. No onion, no pickles, no anything. Again, I love this Mcdonald’s, the service is always wonderful. But the night crew needs to learn how to do their jobs and stop being petty because you never kn

★★☆☆☆ 2.0 RedBullKC · Jun 2023

You'd think all the McDonald's would be the same, but they're not! Most are good 👍 and highly efficient! The food was good, the facility parking lot has expanded all around the building! Impressive, and much needed! 👏 On this fine evening, the customer service was great, until we paid, then waited, and waited, and waited, as the employee visited with the vehicle in front of us for "SEVERAL" minutes! We'd have been ok with it, but was eager to get back on the road for our long trip home! I am extremely disappointed and won't visit this location again!

★★☆☆☆ 2.0 Info · Aug 2025

The dining room is mostly] closed The kiosk won't prompt for table numbers, no receipts and no table delivery. You have to go into the kitchen to check order. This is 8 out of 10 times. We go every two weeks. It's a small town so they have a captive market.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.