Scooter's Coffee

I ordered a cinnalicious (a drink I've had multiple times) and when I tasted it, it tasted like a totally different drink was made. We told the employee at the window and then the manager came over and said there was no way that drink was wrong because she's the one that made it and she knows that she made it right. But it was DEFINITELY not right. She refused to make it again unless we paid for another drink. Why would I pay for another drink when the first one was not even made correctly and was already $8? I'm not spending $16 and risking that drink being made incorrect too. The manager may believe that she made the drink correctly but it 100% was not. I had other people taste it and they all agreed it tasted nothing like a cinnalicious. So, instead of her accepting that she may have

The guy at the window was so nice. Service was on point. Food was spectacular as usual, and of course the oatmeal cream pie blender really hit the spot too! Shout out richmond scooters.

Very good coffee drinks most of the time. Very friendly service every time. They will make it right if a mess up. Highly recommend.

I had a drink made and it tasted watered down. I took it back and told them the problem. They made me a new one and it was the best drink I have had from them. Very happy they made it right.

Normally have a decent time getting drinks from there but today was given a drink that wasn't made properly notified staff and the manager wanted to argue and refused to remake the drink properly claiming she made it correctly and there was nothing she could do less we paid for another one cause then she just be giving a drink for free