McDonald's

Every Sunday for the last couple years, my husband and I order Sunday morning McDonald’s two big breakfast to share with our three large dogs. I even film our breakfast for our FB friends … they love our dogs. Something’s going on there service wise. Two of the last three weeks one of our breakfast was totally missing pancakes. The other week we were missing all of the condiments for our breakfast plus napkins and silverware. Please do better. And we’re not gonna turn around and drive back down there to ask you to make it right when we’re hungry.

I usually don't write negative reviews, I try to always be positive. However this was the worst experience I've ever had. I work in healthcare and after working a 16-hour shift today All I wanted was something to eat. When I got to the drive-thru the girl came on and her exact words were.... Where extremely short staff tonight so it's going to be a while before I can take your order. I looked around and it was me and another car in the drive-thru. I took this very personal maybe it's because I take care of people all day long and I just wanted somebody to take care of me for 10 minutes by feeding me some food. I understand about being short-staffed I truly do. But we do the best we can with what we have and we don't let people know. Where was the managers why weren't they there? Needless

I was missing items in my bag. I went inside and there was a manager named george. He was extremely helpful courteous and professional. He had a smile on the whole time. And was eager to help me. I cannot say enough nice things about him.

Customer service was great sugar-free vanilla iced coffee so I really can't wait their food. And all together the atmosphere is cold and isolated at all McDonald's because there is no customer service they just have you order at a machine and put your food on the counter. So I normally don't eat McDonald's anymore. I just pick up an iced coffee. Iced coffee there are the best and great priced.

They say they open at 5am - went to drive through at 5:05 they asked us to wait a few minutes as they were still cooking food. 10 minutes later I left wife at drive through to go in and use bathroom. Outside door was locked and everyone was in the back. Walked back to car and at 5:25 left with out ever hearing from the workers.