McDonald's

We was looking forward to two full sized frappes' and got way below the rim sized ones, in large cups I've never seen such poor servings of a large as I had these two we are literally pulling off now

Waited over 20 minutes in drive thru. Finally get to where I can order and they tell me they've stopped serving breakfast. I've been to hundreds of McDonald's and I've never seen one this slow. Breakfast WAS being served when I got in the line. I can't rate the food as I just left the line after that.

Has consistently went down hill since the Hutchinsons who were local sold and the new group the “Ferris Family” took over all the locations. It will continue to go down hill as well. Each time I go it’s a different issue.

Placed an online order for drive thru pickup. Had to pull forward to wait for it. Took around 10 minutes only to be handed the wrong order with the correct receipt. Went in to get the correct order and they took our order from the vehicle they had handed it to and gave that order to us. Didn't remake it. No clue what was touched, how the food was handled while in the car. Sent the bag of food back inside and asked to be made fresh only to have them place it into a new bag and hand it back to us again. So I called inside and asked the manager what the food safety requirements would be for the situation only to be told that the previously 10 minute wait on our food ( 3 chicken sandwiches) was made fresh (in less than 3 minute) just gross all around.

The store manager- Patty- Is extremely rude to her customers. I have personally witnessed this on more than one occasion. She also allows her management team to verbally abuse and berate the staff- as they get screamed at and blamed for long wait times during rush hour. The atmosphere here at this location is one to be ashamed of, both for the employees and customer service. Employees actually have so much anxiety due to the toxic atmosphere created by the management team that these associates actually cry before starting their shifts. I’m also extremely disappointed in the district manager as I tried to file a complaint but they never returned my call.