McDonald's

I work nearby and have only used the drive thru, however, I am always thoroughly impressed. Their food is always fresh, their service is always quick, and this is at any time of the week. Anytime, weekdays, weekends, they always do an amazing job. I boycotted the McDonald's in my area due to the opposite issue, but will always support this group.

Ordered 4 meals and 4 drinks this afternoon around noon on 12/4/25. Got 3 meals, 4 drinks and no straws. Used the Door Dash app, but there’s literally a whole meal missing. Please fix this. I grew up in Norwood, I still work in Norwood. This shouldn’t be hard to miss. Thank you.

The worker she doing amazing job at the drive-through she taking everybody fast fast. She do hard work and amazing job. Her name is Mercedes ( i’m sorry if I spoke her name wrong. ) she do hard work good job. ( and it’s been busy a lot. )

I usually have a smooth experience using the mobile app, but this visit on January 3rd around 11:00 PM was uncomfortable. When I pulled up to the window and said hi, the employee didn’t respond and asked “what did you have?” in a rude tone. When I answered that I had a McFlurry, she laughed in a way that felt mocking rather than professional. I understand confirming orders if there’s an issue, but this location has never asked me to state my mobile order before—they normally confirm it themselves at the window. The attitude and behavior were unnecessary and made the interaction awkward. Customer service matters, even for quick drive-thru orders. I hope this is addressed.

Norwood location young man that took the order was very pleasant. Of course they had staff in the back and he was discussing Bengals and so he was cutting up but it was great all in fun and good giggles. 10/26/25 9:01pm And I'm so grateful they were open. We were just coming in from Chicago so I had to use the bathroom so bad and plus it had me a $5 bag with a double cheeseburger and chicken nuggets, french fries, cider tartar and a Hi-C and it definitely came in order and that was my dinner thanks to my daughter and thanks to your team. Everybody was upbeat at that time of the hour and pleasant so thanks, Norwood!