McDonald's

This HAS to be one of the worst McDs locations in the world. Giving the other reviews for this location, it’s easy to understand why. Every single time I swing by here, it’s always something. Last time they questioned me about the order I placed through their own app. Like literally, look at the order. Why are you asking me? After I had already paid. The drive thru staff is the absolute worst. Other time I was in there, I had to wait forever after ordering my food in the app. Today, my app said it was ready and I went in and still had to wait an additional five minutes. Then, when I get home they had to bravery to half way fill my fries on a LARGE order. This Newcastle location needs more training, and a different set of managers. I will say, there was a nice polite young man running the r

This McDonald's is ridiculous. The women that work there are rude. It's been that way for years. I seriously asked for the manager's names and she closed the window and would not open it with a whole line waiting behind me. I sat there for two minutes on my horn, waiting for them to open the window. If I could post the video I would, but it won't let me post a video so here is a picture of the manager, who stood there with the window closed and would not open it while she made everyone wait in line behind me.

Did a mobile order. Picked it up at the window left had to go back for a fork for biscuits and gravy. The biscuit in my biscuit and gravy was so hard I couldn’t bite it. My bagel sandwich tasted like it was made 5 hours ago. Caramel macchiato had zero coffee in it. Like none, it was white, might as well have been milk with a whole lot of caramel. Idk if they ran out of coffee or what. Won’t be ever going back to this McDonalds. Worst one I’ve been to in a while.

The order area & dinning area were both clean. The cashier was friendly & polite. Was very surprised to see that this McDonald's didn't have a fountondrink machine in the dinning area. The food was prepared in average time & the food tasted just as was expected. I don't know why all of the fast-food restaurants seem to do this now but, if I've taken the time to park my vehicle, get out, walk in & order. Unless you ask me or I tell you that i ordering my food to go, then put the food on a tray & not in a bag. If I want my food in a bag I would have went through the drive through to order. Not just this McDonald's does that. It seems to be a problem at most fast-food restaurants these days.

I swear at this point, the workers here intentionally try to mess up your order, especially online app orders. Living and growing up near this location, I can count on ONE HAND how many times my orders have been completely correct and met with good service. 90% of the time either my order is wrong, they left something out, or service is just plain bad! It truly blows my mind. I only go here once a month at most now, when I'm in a pinch, and it truly blows my mind how EVERY SINGLE TIME, my order gets messed up!