Jimmy's Egg

This used to be my go to breakfast spot until the manager got rude with me. Told me she didn't have time to deal with my problem that she created. She was rude from the start mess up my order rude when I said something about my order. Asked to speak to a manager and she informed me rudely she was the manager. She was so rude I didn't even touch my breakfast. I got up and walked out I told her she'd just lost a customer and her answer was fine. Another waitress came outside and apologised to me and asked if I would maybe come back another day and give them another try? I said no not after being treated that way from management.

Jimmy’s Egg – Newcastle, OK I’ve been a loyal customer of Jimmy’s Egg for years and have always enjoyed the food and friendly service. Unfortunately, my recent experiences at the Newcastle location have been very disappointing due to serious management issues. In the past month, it appears that most of the staff has either quit or been terminated, including the assistant manager. Many of the servers who had been consistently kind and attentive are now gone. During recent visits, I’ve observed remaining staff members appearing stressed and upset, even to the point of tears. When I shared my concerns with what I believe was the district manager, he was confrontational and dismissive, ultimately walking away mid-conversation. He claimed employees were let go for having “bad attitudes” or “

Worst waitstaff of anywhere I've been in recent memory. They spend more time in the kitchen then in the dinning room. Will stare right at your empty cup and never refil it. It's like they're all robots who have missed several software updates.

It has been a long time since I have experienced such hospitality. Our motorcycly ministry event to support a sobriety house was cancelled due to weather. We showed up looking for shelter from the storm, a group of about 20 people. I watched the manager Catelyn spring into action even asking one of their regulars if they would be willing to relocate to accomodate us. They made it happen, and were gracious to us even after they found out only a few of us were ordering food. Truthfully, accomodating us was probably bad for business, and they did it full of smiles. Cant wait to stop through in the future to honor their kindness!

I am a DoorDash and I get sent to stores a lot where the order cannot be found in the system just like that that happened this morning at this Jimmy’s egg and I have never been in a store that treated the problem so professional got it taken care of so smoothly the customer did not even realize that there was any kind of delay Great job staff great job manager.