McDonald's

This location appeared to be too busy at the time I went, around 5:00 pm. They were just taking orders and parking all the customers in numbered spots. The communication broke down somewhere because the people who brought the food out had to go up to every single vehicle to find out what they ordered—in addition to causing more traffic in the parking lot by getting in the way of customers trying to back out. I did a mobile order for a large frappe and waited over 15 minutes, while customers who came after me received their full orders before my single frappe. It didn't seem organized and also felt a little dangerous with so many employees walking among a lot of moving vehicles driven by impatient customers.

Decided to add a holiday pie since I had never tried one. What I got was a dried up, cold, no filling shell that had probably been sitting there since the morning. Since I ordered through drive through I guess they figured they would pawn it off on me. If I had eaten in the store I would have definitely gotten my money back.Very disappointed!!!

Bad food! I ordered a fillet o fish. It was overcooked and barely any tartar sauce. Also , half a slice of cheese! I threw it away! Please, train your people better!! This is not the first time that I have been disappointed. There has been many more times, and I keep going hoping they get better. My biggest mistake!! No more!

Chrissy, and the whole crew today at McDonald's were first class! I received excellent hot fries and I also even waited for fresh ice cream and it couldn't have even been any better. I think this is one of the best experiences I've had when I was able to make my Father smile by getting his ice cream. First class ran and first class 5 star!

The manager @ the Mint Hill location took 10 minutes to explain to me how I should read the small writing (she said exactly) on the menu board when I ordered. It says, that I will have to pay an extra $1.40 for ordering orange juice instead of taking a small coffee with my breakfast. She also charged me separately for another ( to be honest specialty coffee) I was ordering with my breakfast. Today's breakfast was $12.00 versus my usual $6.09 @ other McDonald's locations. 🤔 VERY SUSPECT!!!! Be careful. Company response below was terrible. At 7 in the morning the last thing a customer wants is a lecture from a manager saving McDonalds 3.00. I never got to ask her why don't you just substitute my coffee and let me pay the difference rather than over charging me 6.00. We'll she showed me and