McDonald's

Lisbon, CT · Fast food restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Lisbon
#8
of 14 restaurants
City Percentile
39%
rating percentile
Address
McDonald's, 97 River Rd, Lisbon, CT 06351
Phone
(860) 376-9368
Website
www.mcdonalds.com/us/en-us/location/CT/LISBON/97-RIVER-RD/6943.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 11 PM

McDonald's is a restaurant located in Lisbon, CT. It is one of 14 restaurants listed in Lisbon. Its 3.4-star rating is slightly below the Lisbon city average of 3.9 stars. It ranks #8 of 14 restaurants in Lisbon. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday6 AM–11 PM

Customer Reviews

★★★★★ 5.0 Mabel Lacerte (Mabelgamer45) · Aug 2025

This is by far the best McDonalds I have ever been to. For starters, the food at this location is always impeccable. They always have the most crispy fries and tastiest burgers. They are genuinely a step above every other McDonalds I have been to. I decided to write this review today after an experience with this location where they displayed above and beyond customer service. I love Cinnamonroll from hello kitty, and I really wanted the Cinnamonroll X Donetello happy meal toy. I called this location to ask if they would be willing to sell me specifically that toy if I came to the store. To be quite frank, when I reached out I did not expect results, and was actually kind of afraid of being dismissed or treated like a nuisance. The person who answered when I called, though, was extremely

★☆☆☆☆ 1.0 Lisa Zerbarini · Oct 2025

This was a horrible experience for me. They messed up my order and refused to fix it. I asked to speak to the manager, Vince, and he was extremely rude to me. He literally said "what" when he came up to the window and wouldn't even look at me. He then says to his employees "I'm not fixing her drinks, tell her to pull forward. She can wait. Get her out of my drive-through". I was pleasant with him, there was no need to talk to me that way. I just wanted the correct items that I ordered and paid for.After quite a wait, they brought the wrong food out to me and it was cold. Biggest waste of money ever and I cannot believe the way they speak to their customers. I used to be in the food business and I would have been fired on the spot if I talked to anyone like that. They clearly don't care ab

★☆☆☆☆ 1.0 Lauren Fobert · Dec 2025

Drink machines always broken down. Hand dryer in bathroom broken last time I was there, no paper towels offered instead. The seating area was very cold and it stunk all near the bathroom. Yet the bathroom itself didn't stink as bad as the dining area. My experience dining in there for the first time in a year was very poor! Every time I've been in there it doesn't ever seem clean and theres always stuff on the menu I want not available. Theres only 2 Mcdonalds near me with a playground for my kid. This is 1 of them thats also the closest to my home. I wish McDonalds would bring back the I door playground and make it more kid friendly like it use to be. Please, this McDonalds in Lisbon seriously needs a new work over, new look and new machines. This McDonalds is pathetic! The playground its

★★☆☆☆ 2.0 Christopher Ewing · Sep 2025

I had an unfortunate experience at this location on 9/16/2025 at approximately 5:45 pm. I placed my order at the drive-thru, and I accept responsibility for not looking at the screen after placing my order, but when I drive up to the window to pay, the cashier rattled off my order so II only heard part, but realized that something was incorrect, which apparently fixing it was an issue. When I went to pick up my food, I was initially handed the incorrect order, before a manager (?) Intercepted it and handed the person manning the window the correct order, and then.proceeded to state to other employees while I was waiting that I didn't know how to order, which I found to be a bit rude as I hadn't complained or anything. It wasn't a complicated order, 4 items, certainly not warranting that

★★☆☆☆ 2.0 ZeroTheInsomniac · Sep 2025

We ordered a mcmuffin, 3 breakfast burritos, 2 hashbrowns, and 2 drinks through the drive thru. They took about 15 minutes to prepare it despite it being practically empty, and we had to go in to get the food. Meanwhile, they were chatting about home depot or something with the food already ready to be brought out on the counter. Very disappointing, even by McDonald's standards.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.