McDonald's

Greenfield, MA · Fast food restaurant

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Greenfield
#47
of 58 restaurants
City Percentile
12%
rating percentile
Address
McDonald's, 208 Mohawk Trail, Greenfield, MA 01301
Phone
(413) 774-5311
Website
www.mcdonalds.com/us/en-us/location/MA/GREENFIELD/208-MOHAWK-TRL/10735.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 12 AM

McDonald's is a restaurant located in Greenfield, MA. It is one of 58 restaurants listed in Greenfield. Its 3.3-star rating is slightly below the Greenfield city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Molly Klarman · Mar 2026

The wait for anything was atrocious. My husband and I went into the drive through which took about 10-15 mins to order, we got up to the window to pay decently quick after ordering. After we paid we got to the window to pickup our food and it took a few minutes before someone came, but he did and brought us our smoothie (we ordered fries, a smoothie and apple pie). After he handed us the smoothie he directed us to the parking lot to wait for the rest of our order, upon turning in we saw about 10 other cars that were ahead of us waiting for their food. Being a fast food restaurant we were in somewhat of a rush to head to our destination so I decided to go in and see if I could get an eta on the order or wait in there for it. Upon entering inside there was around 5-8 people waiting in line w

★★☆☆☆ 2.0 AJ Lane · Mar 2026

25 minutes to get my mobile order. Place was getting hammered respectfully. About 12 people inside waiting for food, long drive thru line, and employees cursing when a kitchen ticket prints up. Nobody cleaning the floors, windows, or tables at the time of my visit. Lots of mistakes with drive thru customers coming in for their missing food. No staff at the counter providing customer service. Do not recommend coming during peak hours. Fries were not hot and fresh.

★☆☆☆☆ 1.0 Kelly Jones · Dec 2025

This was THE WORST experience I have ever had. I placed an order in my mobile app to pickup curbside. Arrived and input my parking number. 25 minutes later and I still have not received my order. Get out of the car and go inside. The lady with the blue shirt, who never turns around to see if anyone is at the front counter, never turned around. Now I've been at the counter for 5 minutes waiting. There were 2 gentleman ahead of me waiting for their orders also and 3 people behind me waiting for help at the counter. Now sitting outside I have seen cars going through the drive thru and no backup. Inside, while waiting for acknowledgement, the only orders that are being bagged are for the drive thru. No wonder people are waiting forever. The blue shirt lady finally gets around to one of the gen

★☆☆☆☆ 1.0 andrea puzio · Oct 2024

Came here because the bus stopped for breakfast for the day trip that I was on and the parking lot and construction really make it very unpleasant. There is barely any room to park your car or bus. Make sure you watch for on coming traffic before crossing.

★☆☆☆☆ 1.0 Raymond Rosario · Nov 2025

I just can’t understand or justify waiting for cold food. Fast food has always been a gamble, but it’s not even 50/50 anymore. The chicken for the wraps I received today had been over cooked and then placed somewhere other than a warming tray. Hard, chewy, and room temperature. Fries had no real heat coming from them either, so why am I waiting 3-4 extra minutes at the pick up window??

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.