McDonald's

Germantown, WI · Fast food restaurant

Rating
2.7/5
★★★☆☆ 2.7
Reviews
20
Rank in Germantown
#16
of 30 restaurants
City Percentile
7%
rating percentile
Address
McDonald's, N112w15936 Mequon Rd, Germantown, WI 53022
Phone
(262) 253-4710
Website
www.mcdonalds.com/us/en-us/location/WI/GERMANTOWN/N112W15936-MEQUON-ROAD/12304.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 11 PM

McDonald's is a restaurant located in Germantown, WI. It is one of 30 restaurants listed in Germantown. Its 2.7-star rating is slightly below the Germantown city average of 4.1 stars. It ranks #16 of 30 restaurants in Germantown. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday5 AM–11 PM
Sunday5 AM–11 PM
Monday5 AM–11 PM
Tuesday5 AM–11 PM
Wednesday5 AM–11 PM
Thursday5 AM–11 PM
Friday5 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 sethgoescrazy · Nov 2025

Ordered McRibs no onion no pickle and I guess that means no meat too. Tried to call numerous times before they closed was just ignored. You would think the food costing more would come with better service but I guess not

★☆☆☆☆ 1.0 Sandy Xiong · Dec 2025

Honestly not sure what happened to this location but a year ago it was so much better. The staff is super rude. They always have this mid-age guy taking drive thru orders and he yells “What!” after everything you order. Maybe have someone else take orders if he can’t comprehend 90% of what people are ordering. Another time my husband ordered via the app like he usually does and for whatever reason it didn’t show up on their system. The East Indian lady told him the address was N123 and told him to go down the road to another McDonald. He even second guessed himself but this is the only one he’s been ordering from since we live only a few blocks down. Super disappointing. Retrain the staff please. I worked at McDonald’s as my first job 20+ years ago and that kind of customer service would n

★☆☆☆☆ 1.0 Kristopher Cupery · Jan 2026

You forgot the chicken nuggets in our chicken nugget kids meal. You also forgot a McChicken. We only ordered a total of five items. 3/5 order accuracy. We didn’t get what we paid for! What the heck is going on here?

★☆☆☆☆ 1.0 Josh Waldon · Jan 2026

It’s honestly the worst McDonald’s ever to go to. I go there for breakfast on my way to work some mornings and they never listen to me in the drive through and rush my order and I always have to check my food and it’s always missing something bc they don’t take the time to listen. It’s very frustrating and id go there more often in the mornings if it wasn’t so frustrating

★☆☆☆☆ 1.0 Kayleigh Hunt · Nov 2025

Awful customer service. Had a lady walk away from after I asked a question. The people in the drive thru before were less than helpful. For the price yall have on the second rate food, the lack of customer service makes it fully not worth my time or energy.

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.