McDonald's

Ordered inside around 10:10-10:15. Waited 15-20 minutes for my order. Multiple people celebrating as they’re leaving their shift. A to go order was put up and taken away by staff during my time there because they never showed up. Someone in a plaid jacket checked on other seated guests as he left, also celebrating. I get shift changes happen, but this was unnecessary.

There is so much wrong with this place. The counter was not manned. The order was incorrect food and drink. The replacement food was cold. I have had this place on suspend but gave it a try today. Nothing has changed. I'm out.

Refused to take my order at 8:22pm on NYE claiming they were getting ready to close soon!! When their website said nothing about closing early and I placed my order on the app. Do a better job at communicating with your customers when you choose to just close a 24 hour store!

Went here on December 1st,2023 with family my 1st time eating here. One of your staff members ( Gabby) , who doesn't usually work at this particular location, who works in the Lemonsiter McDonald's location. Was working a shift there that night we came! Gabby was outstanding 👏 and beyond friendly, had great customer service skills, and we definitely felt welcomed by her and a few other staff / workers there. The restaurant was pretty clean and the food was warm and not to bad , tasted pretty decent. Wrose part of this trip after Gabby and the other young girl who was working aside her left there shift there ,"manager" which wasn't there regular " manager " instantly the workers got loud and annoying and the ( manager on duty that night was loud too)

I ordered a sausage, egg & cheese biscuit. Was told, "we're out" so I ordered a bacon, egg & cheese biscuit. The loud sigh & the tone of his response, he was obviously aggravated. He very rudely snapped back "I did just tell you we are out". I told him, you didn't specify what you were out of. This was 7:44 am, biscuits ..... with about 3 hours of breakfast to go, they were out of biscuits! I ordered a McMuffin & a hashbrown. Paid and THEN I go to the pick up window & the girl was holding my order. I figured nice quick hand off except, she was very confused that I did not order a drink. I assured her that I had not. She just stood there (still holding my order) looking back & forth between me and the order screen for almost a full minute. I get it, 45 seconds isn't very long but, explain t