McDonald's

Franklin, NJ · Fast food restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Franklin
#24
of 29 restaurants
City Percentile
7%
rating percentile
Address
McDonald's, 260 NJ-23, Franklin, NJ 07416
Phone
(973) 827-2557
Website
www.mcdonalds.com/us/en-us/location/NJ/FRANKLIN/RT-23/4332.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 11 PM

McDonald's is a restaurant located in Franklin, NJ. It is one of 29 restaurants listed in Franklin. Its 3.6-star rating is slightly below the Franklin city average of 4.3 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Friday5 AM–11 PM

Customer Reviews

★★☆☆☆ 2.0 katie · Feb 2026

a piece of a paper or plastic found in my burger? i doordashed it and pretty sure i swallowed a piece of it too. wrote a complain never got an answer

★☆☆☆☆ 1.0 Layla Barns · Dec 2025

everytime i come here the employees are so miserable, always missing food i ordered, fries are cold. came a couple days ago still very upset. I wasn’t greeted it was just what do you want.. jeez.. okay.. i placed my order (it was a mcchicken $5 meal deal, not very hard) i asked how much it was at the first window (because i didn’t know how much change to give) the girl said what? i repeated myself.. she gave me attitude and asked what are you saying??… i speak perfect english so i don’t know what her problem was, mind you i was talking normal volume… i was fed up at this point by the rudeness and how miserable she was, came to second window finally and the guy hesitated to give my order, he kept on looking at it and after a couple seconds he gave it to me.. i should have known it was wrong

★★★★★ 5.0 Joey Chan · May 2025

The employees treat the clients like no other in this McDonald's, ive been to a tons of McDonald's in my lifetime as I'm sure most people have and this was one of the first time where the server came up to us and asked if we needed anything else, so I asked for a chemical concoction of sugar, some call it ketchup. The service here was superb, better then some fine dining establishments. I rarely eat at McDonald's these days knowing the amount of chemicals and additives that are added to the foods. Trying to become much more health conscious.

★★★★☆ 4.0 Michelle Al · Nov 2025

It's a nice place to grab something if your hungry ( like most McD's ) ...staff was busy behind the counter ( not at registers) I had to wait to be asked about my order ( I do not use the app or the self help Kiosk- not a fan of either)

★☆☆☆☆ 1.0 Saylor · Jan 2026

We got here before a bunch of people and it was a 20 minute wait for 6 items. They also got a DoorDash order of 6 bags done before us too.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.