McDonald's

East Aurora, NY · Fast food restaurant

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in East Aurora
#49
of 50 restaurants
City Percentile
2%
rating percentile
Address
McDonald's, 17 Ernst Pl, East Aurora, NY 14052
Phone
(716) 652-9759
Website
www.mcdonalds.com/us/en-us/location/NY/EAST-AURORA/17-ERNST-PL/5709.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 12:30 AM

McDonald's is a restaurant located in East Aurora, NY. It is one of 50 restaurants listed in East Aurora. Its 3.1-star rating is slightly below the East Aurora city average of 4.4 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Friday6 AM–

Customer Reviews

★☆☆☆☆ 1.0 Rick Regula · Feb 2026

I do not normally go to this McDonalds even though I live close by (I should know better) but I decided to grab a "quick" bite by going through the drive-thru. Only one car in the drive-thru in front of me so this should be quick. This group of people must have been ordering Thankgiving dinner. It took them15 minutes to place their order for four people. I am not sure if that is a McDonalds problem or a customer problem. There is more...at this point other cars start going in the other drive thru-lane and the one girl taking order starts taking their orders even though I have been in line for quite a while. I place my order eventually and she did not understand that I wanted a Value Meal but whatever. Then another thirteen minute wait as we are all lined up behind the people eating Thank

★☆☆☆☆ 1.0 Jake Heba · Feb 2026

I just went through the drive through and ordered my son a 6 piece chicken nugget happy meal. That’s all. No cars in front of me or behind me, but some how they still failed today! When I pulled up to the drive through window to pick up my food, I was not greeted, no hello, not a word. Then was handed my food like the employee was trying to hand me my order as if I had 10 hands to grab everything and proceed to say “here ya go!” Apparently I wasn’t quick enough putting my son’s happy meal on the seat next to me. I didn’t say anything just left. Then I open up the box and find the box of fries flipped totally upside down, so I figured the fry’s are at the bottom of the box, no big deal right? Wrong!!! To my surprise I find maybe a total of 5-6 soggy fries in the bottom of the box. So I call

★★★☆☆ 3.0 Parker Madigan · Mar 2026

I've had mixed experiences with this location. A lot of times nothing has been wrong except for occasionally being served room temperature food. Other times I've had orders and requests messed up, resulting in me having to return if I'm still nearby. Due to this problem I always check my order before I leave the lot. During peak times (mornings, early afternoons) the line can back up significantly, often times related to or exacerbated by a lack of staff.

★☆☆☆☆ 1.0 Alan Zawadzki · Jan 2026

I ordered multiple things on doordash from this location and when I received my order not one of the items was in the bag. I called them to ask them what happened and they were very rude and said there was nothing they could do about it. They ended up hanging up on me. I'm pretty sure they have 3-year-olds working there that don't have a clue what they're actually doing. I would never recommend this place. Go somewhere else.

★★★☆☆ 3.0 Donald Spence · Feb 2026

Saturday Feb 21 around 11am ordered a meal to eat in and it was out really fast and the food was good, but as I'm writing this there's a girl working that just keeps yelling and goofing around with the employees. Not sure what's happening but I have now heard her yell "put it down!" Repeatedly, "good boy", and then "2 for flinching!". She keeps making loud random noises as well and there's a mom trying to eat with her kid in the place as well and keeps looking over like wth is going on here. Strange and unprofessional

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.