McDonald's

Carpentersville, IL · Fast food restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Carpentersville
#21
of 58 restaurants
City Percentile
23%
rating percentile
Address
McDonald's, 1660 S Kennedy Dr, Carpentersville, IL 60110
Phone
(847) 428-9137
Website
www.mcdonalds.com/us/en-us/location/IL/CARPENTERSVILLE/1660-KENNEDY-DR/326.html?cid=RF:YXT:GMB::Clicks
Status
Open 24 hours

McDonald's is a restaurant located in Carpentersville, IL. It is one of 58 restaurants listed in Carpentersville. Its 3.5-star rating is slightly below the Carpentersville city average of 4.1 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

SaturdayClosed
SundayClosed
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed

Customer Reviews

★★☆☆☆ 2.0 Mitchel Morrison · Aug 2025

This location sets a new low for non-human, automated service. Toys for kids age +3 for happy meals? Out of stock. They advertise a S'mores McFlurry, my spouse wants one, and they are out of stock (see photo). McLies! So I self-service order on the screen then a message appears, "there's a problem, go to the counter." You go to the counter and stand there looking at the false S'mores McFlurry advertising and no one comes to help you for a minute. Then you have to confirm your whole order, again. Vacuous automatons treat you like a number. Our order, a Big Mac, a McDouble, and two happy meals, took 10 minutes. We were dining with three kids under 7 and were given no napkins. The hand sanitizer was empty. The sanitizing wipes dispenser was empty. The trash was overflowing, gross (see photo).

★☆☆☆☆ 1.0 Ashleigh Burger · Feb 2026

I placed my order online. got to the restaurant and waited 10 MINUTES just to get to the speaker. by the time i finally did i gave them my code. took another 5 minutes to get to the first window. i don’t blame the employees entirely for that as i know mcdonald’s can be busy on sunday mornings. they gave me my receipt and eventually i finally get to the second window. AND THEY PARK ME! I placed my order online like 30 minutes ago by the time i’m parked and im obviously frustrated because i have to get to work! they finally bring me food and you’d never guess. IT WASNT CORRECT! i just wanted the burrito meal with a bagel. it wasn’t a big order at all. i just don’t know how you can make someone wait that long just to give them a completely messed up order. thanks for making me late to work fo

★★★★★ 5.0 Bart Alonzo · Jul 2025

Fantastic, family friendly place. I love taking my grandsons there, they love it too. Please stop selling timeshares. I just want to look around, take my guys to the video shooting range, buy some ammo (despite paying confiscatory Cook county taxes -insane.) and leave.

★☆☆☆☆ 1.0 Omar Y Momo Liberato · Mar 2026

Monday, March 2 at 2:45 p.m. I ordered food and frape and I think he was the manager. I literally throw the drinks into my car and never come back here again and made him annoyed after all, I don't even ask if he was okay but anyway the guy was disgusting.

★☆☆☆☆ 1.0 heidi wimperis · Aug 2025

Listen, I'm not the type to complain at food places because I understand. I've worked in a restaurant for 10+ years. But I have a legitimate onion allergy and somehow they mess it up every other time. Just be more competent when it comes to allergies. Maybe it's my fault for going back. But come on now. Y'all literally had the modification note on it and still put them all over. Also, why the heck didn't I get pickles when it always comes with?? Now I don't get to eat tonight. Trash.

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.