Jersey Mike's Subs

Multiple times now I order a sandwich with extra bacon and I always leave 10%-20% tip, but every time I order extra bacon they put less than when I do a normal order. This is a scam shop. This is almost every time at this location. Not only do these workers not deserve the tips this store doesnt deserve the business at all.

I always eat here and order on the mobile app and this will be the last time I order from this location. Orders are always late are put on the shelf way after the time that the app says they are ready. Other than that today, I was served stale bread with my Italian sandwich that made it inedible. Waste of money and a waste of time to drive from Elgin to get there. Will definitely be ordering from a different location from now on.

I’m not sure why this location consistently has issues with online orders. You’d think that having everything written out would make it easier and reduce the chances of mistakes, but that hasn’t been the case. Ingredients are frequently left out. For instance, our most recent sandwich was missing the bacon, tomato and lettuce - it came with just meat, cheese, and condiments. It’s disappointing, especially since tomato and shredded lettuce is a standard topping on most subs. This has happened on maybe 80% of our orders at this location.

We always place orders when a fundraiser is connected to our purchase. Yesterday, we ordered four giant sandwiches. Two were great and two were awful. The awful ones had dry chicken, no sauce, very little veggies and no cheese. I tried to doctor up the sandwiches to make them better and just ended up throwing them away. $30 on sandwiches wasted! Thanks JM. We won’t be returning.

I love jersey mikes fresh deli meat and ingredients and I love how they support our local schools for fundraisers. That being said, every time I order online and ask for extra toppings (specifically asking for extra of each topping) I always get the same standard amount. First world problems, yes. But I do ask every time and this part always comes up short on my order. 5 pickles and 5 banana peppers and barely any onions is hardly extra.