McDonald's

Big Thank you to the management for taking power over a situation that I had with one passionate black lady.

Placed mobile order, was told coffee wasn't ready and ti pull to bay 2. Waited 10 min on food, and then didn't get the coffee. Had to wait another 5 min on coffee. People where nice but the wait time is crazy. And have gotten incorrect orders multiple times. For the price and time spent, I could havevsat down at waffle house and had a real breakfast.

Had a big mac meal and the fries were good, but the Big Mac was small. The bread and everything wasn't smaller than it used to be. I had not had one for a long time before this. I usually only get a bacon egg and cheese biscuit for breakfast when I'm traveling. That's about it.

After waiting half an hour in the drive-through, I got a wrap with 10 pieces of cheese and brown lettuce poor service.

I want to be nice, but I wasted my time and money. First, this location is clearly intended primarily for online ordering and drive-thru customers. I guess post-pandemic, a lot of restaurants model for bland, featureless, and soda fountain-free lobbies. No-one was actively staffing the register, and i like old-school ordering via a human being. Instead, I used one of the kiosks to order. I customized a very simple sandwich, the Daily Double. My DD had cheese that was still cold, no lettuce and tomatoes, as it should, and it was the least tasteful thing I've eaten in many months. If ever I need a door-stop, I will order the DD again from this location. Nevermind that the parking format forces dine-in customers to walk farther or to cross drive-thru traffic, which often includes distracted