Little Caesars Pizza

Placed an order ahead of time for 4:45, went and checked my order at 4:44 and it was finally placed in the oven a minute before the time for it to be ready. Then I get there at 5:00 when the order was finally ready to pick up and I’m sitting at the window waiting for them to tend to me, no one in the lobby and they keep walking back and forth. Then finally one of the workers comes up to the window, looks at me then walks off. The only car in line, no one in the lobby. After 14 minutes of waiting I just pull off, park and walk inside. Now they’re at the drive through for assisting someone who just pulled into the drive thru, and waited then they finally gave me what I ordered at 5:16 that was to be ready by 4:45. 31 minutes after the time it should’ve been ready. Horrible service

Music was so loud in the place when we pulled up to the window to order. They could not hear us trying to order and would not turn it down. Looked like only one person was working. No pizza ready. Made me drive around the building 3 times. Till pizza was ready

When they first opened the service seemed like they tried harder. I placed an order ahead of time the other night, pick it up when tracking said it would be ready, I go to the window and like 4 younger people look right at me and ignore me. I sat there like 10 minutes and finally knock. I let them know I had an order already paid for, she got it and handed it to me and closed window never apologizing for the delay or for ignoring me. The pizza was cold and hard as can be. In past, during day the service was good. Unfortunately, I'm afraid good service is a thing of the past without proper training. Update: 9-23-25: Came through drive-thru today. After about 3 minutes, young girl opens the door and just looks at me, no greeting or anything. I tell her I wanted one of the hot & ready pizz

The hot & ready pizzas are Never made never then you wait for pizza that is burned when you express your disappointment they have no reaction because they don’t care. The staff seems to have no customer service experience and if there is management they could care less. Horrible place in more ways than one.

We go here to get pizza quite often cause the food is good however the service is ridiculous. Little Caesars' motto is Hot and Ready and we wait at least 30 minutes every time for the pizzas that are supposed to be done. Yesterday just really made me mad when they told me it would be 20 - 25 minutes and we waited well over 30 and they still didn't have all of our stuff together. We left without some of our sauces not that that's super huge but it tells them on the print out and we have told them 3 times. Great food but needs wayyy better management!