Liquid Ice

Northborough, MA · Restaurant supply store

Rating
2.7/5
★★★☆☆ 2.7
Reviews
11
Rank in Northborough
#51
of 52 restaurants
City Percentile
2%
rating percentile
Address
Liquid Ice, 100 Otis St # 2, Northborough, MA 01532
Phone
(508) 393-4499
Website
liquidice.net
Status
Closed · Opens 8 AM Mon

Liquid Ice is a restaurant located in Northborough, MA. It is one of 52 restaurants listed in Northborough. Its 2.7-star rating is slightly below the Northborough city average of 4.4 stars. There are 10 photos associated with this location.

About Liquid Ice

Liquid Ice sells, services and maintains commercial beverage and food service equipment across the Northeast United States. Our team of certified technicians and customer service experts support more than 4500 locations using a completely paperless... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Lauren Conner · Mar 2026

drivers need to be better. Almost caused 5+ accidents on Rt 8 S this afternoon. Couldn’t tell if driver was sleepy, under the influence of something, or on their phone but they couldn’t seem to stay in a straight line.

★★★★☆ 4.0 Rachel Lazar · Oct 2025

Customer service is an all-time high, Juan really is so friendly and kind and will do his best to help you out in a pinch. I use them for my cafe and it's been a good experience. Only docking a star because scheduling can be a bit tricky sometimes when you're a small business trying to compete with all the larger businesses they service.

★★★★★ 5.0 Steve “Ghostly” Sith · Aug 2025

Using Liquid Ice for parts is so worth it. They have proven to have fair prices and they will come though in a jam. Worth the call for to compare. Service is, well I don't know. Other reviews on driving! I give some drivers a break. Though sand truck, DOT, and Uber drivers are the worst of clueless drivers who forget the world they live in and the roads they drive on. Overall it's tuff dealing with people on the road all day and everyday. We don't drive obliviously on the phone to our office and then home with a stop at the grocery. We drive all day. Just stay off the phone and out of the fast lane. Let people pass, let them take the heat. Don't tailgate the guy in front of you. Don't pass in the right lane cutting him off to pass one car. This is stupid and makes others drivers angry s

★☆☆☆☆ 1.0 Joseph Langlois · Dec 2017

Can't imagine the level of service this place offers based on the level of professionalism their drivers have. On my way to work the morning of 12/1/17 on route 20 at about 8am. Darker skinned/ tanned driver with a black beard forced himself into my lane when their was no room because he was in the incorrect lane that only exited, trying to beat the line of traffic. I honked at him because he nearly hit me, and he continued to flip me off and laugh at me through his mirror.

★☆☆☆☆ 1.0 Steve Sullivan · Nov 2018

The repairman arrived considerably later than the time I was advised he would be here. Then he worked the rest of the day on my ice machine. His troubleshooting was not effective. He finally got on the phone with the manufacturer's rep to try to sort things out. But he basically was just trying things. Bottom line: the machine made ice but wouldn't harvest it, when he got here. When he left, it wouldn't even make ice. I was charged $522.50. The contract I signed said the maximum charge would be $500, unless I was given a new estimate.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Restaurant supply store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.