Lindt Chocolate Shop

One employee a blonde girl was lowkey rude... she offered me and the person I was with a sample which was sweet. I said the flavor I wanted and she handed it to me and then the person I was with reached out and took one. She explained that you’re not supposed to do that which is understandable and completely fine. If that had been the interaction I wouldn't have had a problem with it. But she continued to harp on it and was almost shaming and making rude comments towards the person I was with... she was like "I understand your excited" but very condescending as if she was a child and needed to be spoken down to. It was awkward and we left immediately after.

If you love chocolate- prepare to have your mind blown! You can individually select flavors of truffles you’d like to buy. Such a fun, unique store and you can’t beat the taste!!

I recently went to MOA and stopped at the Lindt Store for the first time. The staff were very friendly and welcoming. The store manager was very helpful in making suggestions for a party favors. I will definitely be back for holiday gifts!

The sample truffle was delicious, but the service left a bad taste in my mouth. I filled a bag with truffles and took it to the counter and was told it was a better deal to get 75 pieces. It seemed excessive but, I was going to take the truffles to work to share. I added additional truffles and went to the counter. The assistant opened the bag dumping truffles onto the floor and took out truffles that she said didn't qualify for the 75 piece pricing. I told her that she dropped chocolate on the floor and she picked them up and was going to put them back in the bag. Disgusting. She was loud and the experience was embarrassing for me. I stood there for a minute trying to decide whether to pick out additional pieces of chocolate as a replacement, purchase the nonconforming pieces, or somethin

So my girlfriend and I were at Lindt chocolate shop at the mall of America at 12:50 pm on Monday September 16th. We are visiting and really excited as we rarely ever see any shops like these. The woman in the photo was immediately off-putting. She was nice enough to inform us they have free samples. However, my gf asked her what the flavors were again as she was soft spoken, and then I didn’t hear either of them so I asked this woman, WHOS JOB IT IS TO LET US KNOW, what flavor it was. She responded by looking at me stupid and then gestured by pointing to my gf to inform me what they had? Like ma’am, that’s not her job, it’s yours. If you hate your job, then quit?