Len's Coffee, LLC

Awesome coffee, awesome people. Simply the best roaster around. Len's offers an amazingly varied rotation of truly excellent coffee (even with the recent pruning of the menu), and it's stuff you won't find anywhere else--their large number of Vietnamese roasts and blends, of course, but also liberica, Mr. Taggart's (fire-roasted!), and the best decaf you'll find anywhere. Len's knowledge of the finer points of roasting is unparalleled, and it shows. I'm local, so I always pick up my orders rather than having them shipped, which is hugely convenient. Len's is an institution. Help keep them in business, buy local!

The coffee is indeed excellent....Some of the best I have ever had without question. The one star relates to our last order. The order arrived quite late, and the first bag opened had a number of stones in the coffee....not small, same size as the coffee beans. I heard the stones in the grinder, and tried to stop the grinder before something happened, but got there a second or so too late. The stones jammed my grinder and broke it - the belt drive snapped. Luckily I purchased the grinder from a company that has a great repair program. I contacted Len's regarding the stones in the coffee - I did not and do not expect Len's to pay for the repair, nor a new grinder. I received zero response, waiting a full week. No apology, no commiseration - just silence. Regardless of how good the c

Update: I am still using Len's Coffee, and they are still awesome. My last order was easy to make and they got it sent to me quick, and we all know how important it is to have coffee! Past review: I have ordered from Len's Coffee about 6 or 7 times now. I have always gotten my orders quickly and the coffee is great quality.

If you ever need customer service, good luck! They will never answer your phone calls, nor will they return them if you leave a message. I have tried on multiple occasions and have never heard back from them to date.

Several years ago, I was given a bag of Vietnamese coffee and I was hooked. I searched online for where I could find it in the U.S. and I found Len's Coffee in Medford, MA. While visiting my daughter in the Boston area we discovered that Len's coffee was just a mile from her house and we walked over. What a treat! We got a lesson in the different types of coffee and Len even made us a couple of cups of his own excellent version of Vietnamese coffee to sample on a cold wintry day. We were very impressed with the coffee and with Len's generosity in making our visit so special. I left with bags of coffee and a couple of samples to carry back to California. Highly recommended!