Ladd's Restaurant

Heroes! Tiffany, Adam, Andrew, Angela, Whitney. Others too. Their response time was like 2.5 seconds.  Ladd's is 100% safe & accessible, but somehow my 90 year-old nana fell down right in the entryway, on the way in. She must have tried to do a cartwheel with her walker, or something. She biffed it. Everybody coordinated to help us. One dude was calling EMS, Tiffany was sitting on the floor with nana, helping keep her safe until EMS arrived, Adam & Andrew blocked off a doorway & redirected people to another exit so we would not get stepped on. During all that chaos my mom wandered away for some reason, and she got a little passy out-ish, like she was going to faint or something. Someone (I think Angela) found her and brought her to me. I didn't know what was going on, I thought angela wa

We just came home from a wonderful early Sunday dinner at Ladds, and only have good things to say. We were greeted and seated promptly. Our waiter was Brayden, who said he was new to table service. Can’t tell; he was personable, attentive and efficient. Our food was fantastic. My wife had chicken piccata. It was crispy on the outside, moist and tender on the inside, and had a ton of capers. She wasn’t crazy for the butternut squash, but I liked it just fine. I got the Delmonico steak; it was cooked a PERFECT medium rare as ordered, and was topped with a brown sauce with mushrooms that was a great addition without being overpowering. My meal came with choice of potato, the squash, and a side salad, which I upgraded to a Caesar salad. The meal was absolutely delicious, enough steak for a sec

We were camping in the area and decided to check out this restaurant. The appetizers came out quick but the dinner took a little longer to come out. Our waitress seemed to forget things and didn’t visit our table as much toward the end. We ordered the dessert and the apple crisp was cold. We will probably give it another try if we are in the area again.

Another stop from our travels, we took another route from Sturbridge area and we had past this months ago. This time we knew we were headed there, so we wanted to give it a go. Food was good, beverages were good, it was not super busy. The last time we passed this place the lot was pretty busy. We both had the baked stuff haddock with lobster sauce. I had a Wormtown beer and my wife had White Russian style drink.

Always have a great meal at a great price. Only once have we had an issue but it was taken care of right away and without a problem. Very customer friendly and delicious.