Krystal

Avid Krystal’s lover! The location is not much to look at, don’t let that deter you from going. Attached to a gas station and located in prime Kodak/Sevierville area. Right off the main road. Very convenient! The staff was EXTREMELY friendly and helpful. We did have to wait for our food, but we didn’t mind at all because it was fresh. They staff made us fell very welcomed. Went back the next morning for lunch and the next shift crew was just as nice and drive thru girl was just as friendly and nice.

Great customer service. Fresh hot food. Excellent drive thru time. Entire order was fresh hot and correct. Napkins and utensils were actually included in the bag. Best Krystal's experience I've had the pleasure of experienceing.

I spent 45$ have tried to contact corporate but this store needs better employees. I made a mobile order at 8:35pm arrived about 8:40 pm and still ended up waiting until 8:55pm at the window, the cashier/manager no hat no uniform dirty shirt, looked dirty herself, doesn’t even know how to read a POS system, I ordered a sweetheart shake and she came to the window and asked what else did you order because I have no idea what that is on my screen, I get your shake machine is broken but I am a restaurant general manager your employee should be trained to read the screen regardless if you have the product, oh and here is the real kicker, the cashier/manager whoever it was, had their vape charging on the metal expediting station with the bags and I observed her smoke her vape right there at lea

No chili cheese pups b/c u ran out of buns??!! But at least I got to introduce my 14yo son the the spicy chik!! He thought it was by far the "best thing I've ever tasted"!! It's probably been 20yrs since I've had Krystal but keep driving there's another 1 just down the road with probably better service.

I tried this restaurant on 2 separate occasions within a week while on vacation. My brother had mentioned that they had good sliders, so I was interested in checking them out. The first time I ordered, my order was mixed up and I had to wait almost 2 hours for the food from one of the courier services, so I figured I'll try them again. The second time we went to the drive thru, and the service was so bad that my sister decided not to order, in the event that the people messed with our food. I ordered krystal sliders with cheese and chili cheese fries. The fries smelt like feet, according to my nephew, and my girls were not impressed with it. And the sliders tasted bad and I couldnt say for sure if the meat was real or fake, or what it was for that matter. I thought wow, all of the food in