Krystal

Kodak, TN · Fast food restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Kodak
#5
of 14 restaurants
City Percentile
8%
rating percentile
Address
Krystal, 3379 Winfield Dunn Pkwy, Kodak, TN 37764
Phone
(865) 465-3501
Website
locations.krystal.com/tn/kodak/3380-winfield-dunn-pkwy
Status
Closed · Opens 10 AM

Krystal is a restaurant located in Kodak, TN. It is one of 14 restaurants listed in Kodak. Its 3.5-star rating is slightly below the Kodak city average of 4.1 stars. It ranks #5 among Kodak restaurants by combined rating and review volume. There are 10 photos associated with this location.

About Krystal

Krystal is the south’s original quick-service restaurant chain located in the heart of Kodak, TN. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years.... More

Hours

Saturday10 AM–1 AM
Sunday10 AM–
Monday10 AM–
Tuesday10 AM–
Wednesday10 AM–
Thursday10 AM–
Friday10 AM–1 AM

Customer Reviews

★★★★★ 5.0 Steven M · Feb 2026

Avid Krystal’s lover! The location is not much to look at, don’t let that deter you from going. Attached to a gas station and located in prime Kodak/Sevierville area. Right off the main road. Very convenient! The staff was EXTREMELY friendly and helpful. We did have to wait for our food, but we didn’t mind at all because it was fresh. They staff made us fell very welcomed. Went back the next morning for lunch and the next shift crew was just as nice and drive thru girl was just as friendly and nice.

★★★★★ 5.0 Sis Sissy · Aug 2025

Great customer service. Fresh hot food. Excellent drive thru time. Entire order was fresh hot and correct. Napkins and utensils were actually included in the bag. Best Krystal's experience I've had the pleasure of experienceing.

★☆☆☆☆ 1.0 zachary petrie · Feb 2026

I spent 45$ have tried to contact corporate but this store needs better employees. I made a mobile order at 8:35pm arrived about 8:40 pm and still ended up waiting until 8:55pm at the window, the cashier/manager no hat no uniform dirty shirt, looked dirty herself, doesn’t even know how to read a POS system, I ordered a sweetheart shake and she came to the window and asked what else did you order because I have no idea what that is on my screen, I get your shake machine is broken but I am a restaurant general manager your employee should be trained to read the screen regardless if you have the product, oh and here is the real kicker, the cashier/manager whoever it was, had their vape charging on the metal expediting station with the bags and I observed her smoke her vape right there at lea

★★★☆☆ 3.0 T. Renee Williams · Nov 2025

No chili cheese pups b/c u ran out of buns??!! But at least I got to introduce my 14yo son the the spicy chik!! He thought it was by far the "best thing I've ever tasted"!! It's probably been 20yrs since I've had Krystal but keep driving there's another 1 just down the road with probably better service.

★★☆☆☆ 2.0 Kristin · Jan 2026

I tried this restaurant on 2 separate occasions within a week while on vacation. My brother had mentioned that they had good sliders, so I was interested in checking them out. The first time I ordered, my order was mixed up and I had to wait almost 2 hours for the food from one of the courier services, so I figured I'll try them again. The second time we went to the drive thru, and the service was so bad that my sister decided not to order, in the event that the people messed with our food. I ordered krystal sliders with cheese and chili cheese fries. The fries smelt like feet, according to my nephew, and my girls were not impressed with it. And the sliders tasted bad and I couldnt say for sure if the meat was real or fake, or what it was for that matter. I thought wow, all of the food in

Accessibility & Amenities

✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Active Military Discounts ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantAmerican restaurantBreakfast restaurantChicken restaurantDessert restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.