Kone King East

I have bought ice cream cakes for my grand baby for her birthday every year since the age of one, she love them. Most of the time the are beautiful too. This year, requested Belle for her cake. If they could put Belle then I would like the cake yellow accented with red roses. I have attached what I received. I also attached a picture of a previous request for the Lion King. You tell me why was there such a huge difference in the creativity. I was very disappointed 😔. The response from the East Aurora location is below and they are correct. The Lion King was done by the West Seneca location. Thank you, Kone King West Seneca. It is my fault for ordering from a different location. 🤷🏽‍♀️🤦🏽‍♀️.

Great place with many flavors to choose from. The hot fudge Sunday is delishes. There proportions are more that you can eat some times.

I always have loved the soft serve custard here. Juneau Elizabeth, my 10-year old Siberian Husky, agrees! Thank you.

I am an independent news writer. I went to get ice cream with my 6 year old daughter and she was super exited to try this place! BUT after we had ordered our ice cream the person who I think was the manager for the day was extremely rude to their employees and it was a bad look!! That is defiantly not what I wanted my daughter to see there because she keeps saying when she’s old enough she wants to work there. I think the girl who made my ice cream was new and she did not deserve to be belittled by this manager. Defiantly telling all my friends and family not to go there because it’s a toxic place for customers to see and hear the things that happen behind the counter and in front of guest. I would like to definitely see changes in managment for this location. I overheard one of the worker

On national ice cream day you can't complaint about the free small soft serve with equal or greater item purchased! Kids love this place anyway and they make amazing birthday ice cream cake. Friendly staff and lots of choices