KFC

I ordered online for a later time and still my order wasn't ready when I arrived because they were still cooking tenders. Seems like they would know an order is coming up so they should have everything cooked. Had to wait and 10 minutes when I thought I would just count in, get my food, and leave. Food was a bit salty for my liking, but the chicken was very tender and juicy. The potatoes have the texture of instant, so I was not impressed. The restaurant was clean, no issues there. And the staff was friendly.

I had a great experience at the West Ridge Road location! My online order was at the wrong store, but the staff were incredibly polite, patient, and helpful in getting my order fixed. They made the process easy and stress-free. My food was ready super fast and tasted delicious. Huge thanks to the team for their kindness and great service!

I actually would've gave this location 5 stars⭐⭐⭐⭐⭐ but the customer service has been going down hill. The food is not as fresh as it once was and sometimes they forget to give your cookie in the $5 dollar box (not good) My kids love the pot pies and chicken strips from here. They have always loved coming to this location for years🥰 The drive thru is always fast, which is why I did give 4 stars.⭐⭐⭐⭐ Hopefully I can change that 4 into a 5 real soon... as it should be😊 UPDATE 08/2025 THANK YOU FOR BRINGING THE POTATO WEDGES AND HOT 🔥 & SPICY WINGS BACK. You all are definitely stepping it up this year. Bravo 👏🏿

Absolutely rip off of a business. Not sure if other kfc’s are better but every time I have been here I get screwed over on portions. I ordered a chicken sandwich, the bag says “fried to order” , I always love getting this sandwich because it is fresh. They are supposed to give you a big piece of fried chicken breast/thigh not sure exactly what piece , but I know they should not be giving old stale/soggy/rubbery chicken tenders out in a sandwich. I payed 30 dollars for 4 chicken tenders and bread…. Also, ordered larger fry’s…the container is half empty….

Located KFC on ridge rd west Greece ny, very clean parking lot 👌 Very polite and helpful counter help. The interior of the building was clean and organized 👌 My food arrived fast and hot in a nice package. Thank you for the cooks and counter people for a great experience and giving me a smile. Went home and the family was very pleased with the food 😋 YUMMY FOOD Gerry