Jimmy John's

Sandwiches are generally well made and orders done correctly. A lot of times the service is painfully slow though. Took almost 15 minutes to get in and out of the drive thru yesterday.

Ordered a 18 piece box to take to a gathering. Instead of the nice presentation box where you can view each sandwich, I got a box full of 18 wrapped mini-sandwiches with no markings as to which of the 6 sandwich choices were in each package. At the gathering, people were having to open each package to find a sandwich they liked. It was a mess!

Lies about delivery, order goes from "received" to "delivered" without ever being "out for delivery", order does not arrive until ~20+ minutes from them lying and saying it's delivered. All of this to game their own system because they are horrendously slow.

If I could give 0 stars I would. My order was placed at 11:04 am.... My order was FINALLY delivered at 2:05. Now it says delivered and there is no order in sight. Just ridiculous for an overpriced cold sandwich.

GM Patrick is a POOR representative of this franchise. The delivery man also, specifically on 12/6/25.. Since when does food get left on the ground, in the snow? Won’t get another dollar from us.