Jimmy John's

Glendale Heights, IL · Sandwich shop

Rating
2.3/5
★★☆☆☆ 2.3
Reviews
20
Rank in Glendale Heights
#31
of 55 restaurants
City Percentile
13%
rating percentile

Jimmy John's is a restaurant located in Glendale Heights, IL. It is one of 55 restaurants listed in Glendale Heights. Its 2.3-star rating is slightly below the Glendale Heights city average of 4.1 stars. There are 10 photos associated with this location.

About Jimmy John's

Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Hours

Saturday10 AM–9 PM
Sunday10 AM–9 PM
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 melissa posada · Feb 2026

Ordered online, they didn’t give me the two bags of chips i ordered after i asked at the window if the chips were in the small bag packed with two sandwiches. They said yes, even though i knew they were not. I knocked and asked for the chips. I also paid for bacon, they did not add it on the sandwich. There was a hair in one of the sandwiches.

★☆☆☆☆ 1.0 Tyler Thomas · Feb 2026

Unprepared and unhelpful. You sell sandwiches on 2 types of bread and only one of which is popular enough and most common enough to have ready yet they couldn't do that. Waited until after we ordered to even bother saying they didnt have bread ready. The drive through worked didnt even seem bothered. Clearly customer service is the last thing they care about. I will never visit this location again and recommend driving just slightly further for one that can and will have what you want. Terrible leadership and employees.

★☆☆☆☆ 1.0 Michelle Mangold · Oct 2025

When my family and I order when I was a kid the sandwichs were loaded with meat and cheese. Today I ordered and got 1 slice of cheese and 2 slices of meat. As a kid there was 3 slices of cheese on the sandwich and at least 10 to 12 slices of meat on the sandwich. Now the lemonade is water with a drop of lemon and ice. As a kid there lemonade actually tasted like lemonade. I am very disappointed with my order today. I probably won't order from you guys again.

★☆☆☆☆ 1.0 JM · Mar 2026

I’m pretty sure this was deliberately placed in my wrap and I only hope the rest of my food was not contaminated. I fed a whole family from this establishment before eating my own wrap and I am disgusted. I shouldn’t have to look through my food before eating

★★★★★ 5.0 Meghan Ash · Jan 2026

I was nervous with all the reviews. Ive been before but not in a long while. Last time the sandwiches were sad and the staff was moody. This time was wonderful! Made an app order and had my friend pick it up. She said the staff was nice and even gave her pickles as requested.

Accessibility & Amenities

✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Quick Bite ✓ Table Service ✓ Restroom

Services

Sandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.