Jersey Mike's Subs

The orders we’ve made for our family have been correct and done so well. We don’t mind waiting as we also understand staff gets trained and it means a lot that they take the time to care about our orders and special requests when made. We definitely love the white American cheese over the provolone and it means a lot that the instructions are always taken in consideration!!! Everything is so fresh and good so please keep it up and I definitely plan to keep stopping by. Thank you! 😊

I visited this location during its first week open. At the time, there were around 20 employees behind the counter, and everyone was friendly, helpful, and clearly trying to make a good impression. I returned yesterday for lunch and was honestly shocked at how far things have fallen. Not only has Jersey Mike’s gone downhill since being acquired by a private equity firm, but the amount of meat on the sub was laughable. The three employees working all looked miserable and irritated by having to interact with customers. When I asked for extra pickles, the employee acted as though I was inconveniencing him. Overall, it was a terrible experience. I wouldn’t recommend this location—or this chain—to anyone at this point. RIP to what Jersey Mike’s used to be. Even Subway is a better option now.

1st time at Jersey Mikes. Very busy Saturday November 15th at 5:30. Line of customers in the store and only 3 young men working hard to fill in person and online orders. They worked together like a well oiled machine and were friendly and polite. Ordered 5 sandwiches. Everything was “as ordered” and perfect. Shoutout to those 3 young men working under pressure with such finesse. Keep up the good work.

Staff still does not seem to know what to put on subs. Orders 3 times now and order was wrong every time. This time called manager and she was so rude. One word after I would say something and kept trying to talk me out of remaking and just put a “credit” on file.

Furthest thing from a Gold Coast subs. Slowest location I’ve ever been to.