Jersey Mike's Subs

I will never go to this location again the lady that answered the phone cussed me and when I asked for the manager she said they weren’t there then I asked for their name and she hung up on me!! What kind of customer service is that!!!! So when the manager sees this I need a response because she doesn’t need to be employed there anymore!! Posted a picture of my sub that was supposed to have extra meat on it!! Meat doesn’t even fill the roll!!! Very very unprofessional!!!

Every staff person I met was so nice! My husband says the food is better than Subway. :) Love the soda selections, and the decor / music makes it fun to have a seat and eat.

Whoever is in charge during the evenings right now, specifically on 10/23/2025, is awesome! On a previous visit there was a minor imperfection in our order. We didn't complain then. But when we went back this day because our Son wanted to eat there again because he loves the quality of food, she made everything even better than right, and was so super awesome with her team! She was so respectful! Everyone who came into the place while we were there also were treated to stellar service! I will go back and I hope you do too! They earned an honest 5 stars! 🤩

Food tastes very good as usual but want very happy with the customer service, it was taking forever for them to make my subs and after waiting for about 20 minutes I just asked one of the workers if they were making my sub, just wanted to make sure they hadn’t messed up and given it to someone else as that happens sometimes and then this worker by the name of Andrea (who I hear is head manager) rudely yelled at me and said “it’s coming!! We have a lot of hot subs to make today!!” In a tone like it was such a bother. I only asked once, I would understand getting annoyed if a customer kept asking over and over if their food was ready but I just asked once and that’s not very good customer service skills to talk down to a customer like that so yeah, not very happy about that, food is great an

Usually I love Jersey mikes but not here, 1 star, workers were taking orders from walk ins before online orders including myself I had to wait 45-60 minutes for a 15min/ASAP pickup order. My wife’s wrap she got had a couple jalapeño slices in it that was not supposed to be in there. That was unpleasant since she can’t handle spice very well. Also it was really messy behind the counter which is more understandable but still I mean it was chaos in there probably 10 people standing around waiting for there orders. No exaggeration.