Jersey Mike's Subs

3 stars because normally the experience is good, but twice recently it has not been the positive experience it normally is. I had to order online as someone else was picking up the order. I placed special instructions to please cook in two items into the cheesesteak, but they were not and the entire bottom bread of the cheesesteak was ruined as it was soggy. The wrap that was ordered was torn as well when opened. I normally don’t like ordering online as it seems the same care is not given as if you order in person.

1000/10. The staff was great and easily the best sandwich I’ve had from any Jersey Mike’s across numerous states. Would rather drive the hour back to this location than go to the one a mile from my work.

I’m speaking directly to the owners of this location. I’ve been leadership positions in retail for the last ten years. I’m not sure if I’ve ever witnessed a more unprofessional manager in my life. This has happened twice now in the last month. While standing in line waiting for my sub, this manager starts yelling, not talking, yelling at customers like he’s on an NFL field taunting the other teams player that he just leveled. “Ya good, ya good, what’s good”… like chill out guy. Then at the register he proceeds to keep yelling and when I tell him I don’t want to sign up for rewards, he starts to make a scene by raising his voice even louder in an aggressive manner, barking at me. At this point, all the customers are looking at me except for the staff…. they are all looking away embarrassed

This Jersey Mike's location is consistently top-tier. The staff always greet you when you arrive and make quality sandwiches as ordered. The restaurant is well-maintained and clean. There is plenty of parking in the free parking lot in the greater outlet mall.

Usually Jersey Mikes is great, but this location sure isn't. Have seen staff badmouthing customers on the line and my online order today had mayonaisse spread on it which I didn't order and can't eat. Would recommend against eating here.