Jersey Mike's Subs

The food is always just right, now that I know what I like. Big kahuna on wheat, pretty filling and savory for 12 bucks. These days price point is important and I'll say that sandwhicj was worth 12 bucks easy. The dudes that work here are always very friendly and attentive. They're on task but at the same time, they're chill. Like they have chemistry between each other and with the customers. Ive came in here before when it was completely packed and I swear I was surprised at how quick I got fed. Ive also come on there when it was totally empty and was pleasantly surprised by how friendly they were. The employees here make me think maybe ai wouldn't mind working here. They remind me of a documentary I saw about this famous deli in NYC. Great spot. Convenient if you're busy but starving and

I purchased two subs from here today. I ordered a Philly chicken sub and a turkey sub with pepperoni for my granddaughter. My granddaughters sandwich was made correctly. However, I received a Philly sandwich made with steak instead of chicken. When I tried to call the establishment about the error no one answered and I called several times. Also, a couple times when I could I was disconnected. I will never purchased another sub from this establishment again.

I wish I could give service more stars. Went in on 9-28-25 around 8pm I dont remember the young mans name that made my order, but I ordered a gluten free sub. He asked of it was a preference or an allergy. When I told him it was an allergy he noted it down, cleaned off the service line, cleaned off any utensils he may use and made sure of no possible cross contamination. I greatly appreciate him going to the extent he did for my food it really is appreciated. This was the Ferndale location Food was delicious as well

Food is typical as any Jersey Mikes, so good. However the customer service is lackluster to say the least. Online orders are always behind the promise time and they can’t even give you a decent ETA if you try to call and check over the phone.

Ordered 3 subs for pick up today, 2 of 3 were made incorrectly. Not a huge deal, but the person who I spoke with on the phone when trying to get them replaced was combative and insistent that he made them correctly, which he did not. He then said he would only remake the subs I brought back to him, which one was thrown away. No apology, terrible customer service. Disappointing since we usually have a great experience there.