Jersey Mike's Subs

Great job to the crew today we live nearby and today was busy but handled quickly and our food was great. Girl with blonde hair had a lot of subs on the grill and got them out quick and the young lady cierra was helpful with our cold sandwich and great conversation and even made sure our table was wiped before we sat down. Thanks you girls keep up the good work! We will be back.

This manager needs to be THOROUGHLY retrained on how to be a manager. Went through drive through and was second in line to the window. Ordered only one sandwich with no drink or sides. Drove up and sat in that spot next to the window for thirty minutes watching the in shop workers make a huge order with over twenty items. Were never told that they were backed up or that we would have to wait awhile for our sandwich. After asking for a discount due to having to wait for over thirty mins, only got a $2 discount on our order. Franchise owner needs to train the manager on how to implement time management and show way better customer service skills since we should have been informed of an extended wait prior to being trapped in line for thirty mins. Communication goes a long way with customers.

Very convinced the employees can’t read at this location. We live near this location & eat here often. Every single time we have gone through the drive thru they have messed up our entire order, not a single time have we been able to just take it home & eat. You would think with how long you’re waiting on your food, they’d be making it correctly. Half the time they don’t listen to you while you’re inside to order & almost make it wrong inside too, till you correct it.

Ordered online and picked up in-store. The process was simple and the sandwiches were perfect! It was exactly what I wanted. Something quick and delicious! I love that they make their sandwiches "Mike's Way" which is served with onions, lettuce, tomatoes, an olive oil blend, red wine vinegar and spices. I feel like this combination elevates every sub. If I can't order from a Jersey Mike's, I still ask for these additions--no matter what sandwich I get. I'm not a big sandwich consumer but when I feel like it, I come here. The bread is awesome (they even have gluten-free), the meats and cheeses taste like they're actually premium cuts, the veggies are cut properly, and there's not too much or too little sauce. Everything is just right!

The last 3 times I have been here they have messed my food up. I do understand there a few more steps because I'm gluten free, 20 plus minutes to wait when there is no one else in the restaurant it ridiculous. This time the GM was in there and when I said something to her she got loud with me. Im tired of having to wait for the online orders to be filled first when I clearly order my food first. Then needs to be two stations.