Jersey Mike's Subs

Super good food. HORRIBLE customer service. HORRIBLE!!!! I ordered a bowl and didn’t ask if I wanted toppings. She handed me a bowl w. Just chicken and onions! Like hello ? and she seemed bothered the moment we walked in the door. No hello, No Hi, No smile!!! Just a straight up nasty attitude! I honestly didn’t want to eat after that experience.

This Jersey Mike’s is consistently great. The workers are friendly, efficient, and seem to genuinely care about getting your order right. The food is exactly what you expect—fresh, reliable, and worth what you pay for. A solid, well-run location that delivers every time.

The team at the Carol Stream location is the best. There is one guy there, thinner gentleman. He is awesome. Not sure if he is the manager or what but, Just watching his interactions with customers is great.

Absolutely stellar service! This crew goes above and beyond, and the manager, Ryan Moore, runs a top-notch team. From the moment we walked in, we were met with kindness, efficiency, and a genuine willingness to listen. They nailed our complicated order perfectly—no mistakes, no hassle, just spot-on service. The energy here is amazing! These folks hustle nonstop, yet they still take the time to make you feel valued. Huge shoutout to Ryan Moore for leading such a hardworking, customer-focused team. If you’re looking for a place that gets it right every time, this is it. Highly recommend!

First time ordering from the app and the last time. Not sure why my order took longer than the people who were in line several minutes after I arrived.. it seems like they have a designated area just for online orders and the line moves much quicker if you come into order. That's not the way most online apps work at other places. I also stood there for about 10 minutes before someone asked me what the name of my order was under. The bread was hard at the ends, not fresh bread like I had hoped it would be. Not returning.