Jersey Mike's
Edwardsville, IL · Sandwich shop
- Address
- Jersey Mike's, 1990 Troy Rd # A, Edwardsville, IL 62025
- Phone
- (618) 692-5533
- Website
- www.jerseymikes.com/27087/edwardsville-il?utm_source=google&utm_medium=organic&utm_campaign=listings
- Status
- Closed · Opens 10 AM Sat
Jersey Mike's is a restaurant located in Edwardsville, IL. It is one of 82 restaurants listed in Edwardsville. Its 4.7-star rating is above the Edwardsville city average of 4.4 stars. It ranks #5 among Edwardsville restaurants by combined rating and review volume. There are 10 photos associated with this location.
About Jersey Mike's
Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic... More
Hours
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
Customer Reviews
I’m writing to share feedback regarding a recent visit to your location. Unfortunately, my experience was disappointing due to poor customer service. When I entered the store, I was not greeted, which immediately set a negative tone. The Caucasian woman with brown hair taking orders had a noticeably unpleasant demeanor and attitude, which made the interaction uncomfortable. It felt unwelcoming and off-putting. On a positive note, Clayton, who completed my order, was friendly and professional. His service was appreciated and helped somewhat improve the overall experience. However, due to the initial negative interaction, I would rate my visit a 5 out of 10. I hope this feedback can be used constructively to improve customer service training and ensure every guest feels welcome.
The crew they got here is unbelievable. Place was busier than all given hell and these people were fracking sandwiches out like their life depending on - not to mention mine was still quality as well and order was perfect. Keep crushing it
This sandwich shop is the best in town, by far !! The people are super friendly, from the time I walk in to exit it's 3-4 minutes tops. I typically order 2-3 sandwiches including a Gluten free set up for my wife. Extraordinary service and quality. For the few reviews I have notice on here that are "less than 5", I suggest staying off of your phone and get involved in the sandwich process. Things will be get much better for you. It's 3-4 minutes.
Paid $26 for a sandwich, which is insane, but it was a giant and $9 for extra meat and cheese. There was no extra meat or cheese. This happens alot at this location but today was the worst. You can’t even see meat on the sandwich. Waste of money here.
THE SERVICE WAS ABSOLUTELY FANTASTIC. Both Caleb and Joe were extremely customer friendly and whipped up my sandwhich in a JIFFY! I LOVE JERSEY MIKES!!!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.