Jack's Family Restaurant
Hamilton, AL · Fast food restaurant
- Address
- Jack's Family Restaurant, 1687 Military St S, Hamilton, AL 35570
- Phone
- (205) 265-1238
- Website
- locations.eatatjacks.com/al/hamilton/1687-military-st-south
- Status
- Closed · Opens 4:30 AM
Jack's Family Restaurant is a restaurant located in Hamilton, AL. It is one of 27 restaurants listed in Hamilton. Its 3.9-star rating is slightly below the Hamilton city average of 4.3 stars. It ranks #9 of 27 restaurants in Hamilton. There are 10 photos associated with this location.
About Jack's Family Restaurant
Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Hamilton,... More
Hours
| Saturday | 4 AM–11 PM |
| Sunday | 6 AM–11 PM |
| Monday | 4 AM–11 PM |
| Tuesday | 4 AM–11 PM |
| Wednesday | 4 AM–11 PM |
| Thursday | 4 AM–11 PM |
| Friday | 4 AM–11 PM |
Customer Reviews
Received some of my food with my last order not all. The amounts described on the menu of the portions are not what are given multiple times we have given small portions when there should have been 4-6 oz this is my 4 piece tender meal.
There was no wait at the drive thru. We pulled right up and were able to order. The service was fast, but the food and lady at the window were meh. We usually love the fries, but today there was entirely too much seasoning on them. The burgers didn't taste very fresh. The food was definitely not bad, but it wasn't all that good either. The lady that was working the window, wasn't very friendly... Actually I'm not sure she even spoke. So, about like the food, not bad, but not good either. Just Meh
I don’t know who runs the Jacks in Hamilton, Alabama… but someone seriously needs to get a handle on the night shift managers and crew. we sat in the drive-thru for over 45 minutes. FORTY. FIVE. MINUTES. At a fast food restaurant. We waited 30 minutes before we even got to the intercom. When we finally did, the lady who took our order was rude, short, and very clearly did not want to be there. It showed in her tone and attitude. Then we waited 8 more minutes just to pay.. not to get our food, just to pay. After that? Another 7 minutes for four sandwiches. The entire time the window was wide open and the workers inside were joking, laughing, and saying things like “it ain’t my job.” I hate to break it to them, but it actually is your job. That’s what you’re clocked in for. And after wa
Kyle the order taker was great and very polite!! Tommy the cook made a mean grill cheese for my daughter! She loved it!! Brittany was so friendly and treated us like family!! We will return for more great service!!
Sat in the drive thru for about 30 minutes before we even ordered. Ordered 2 4 pc chicken finger meals. Recived 1 chicken finger snack and 1 chicken finger dinner with the biscut and green beans. Got no sauce and the green beans we didnt even order had hair in it. Would avoid for dinner.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.