Jack's Family Restaurant

The cashier was EXTREMELY rude, I tried to ask about the catfish and she said "I don't know it's my first day" had to ask someone else. Then when she cheated me out of my proper change, I said you shorted me out of my .04¢ she said in the snottiest voice "I'm just doing what I'm told". Didn't get tarter sauce with the smallest pieces of catfish I've seen in a while. The biscuit was the best part next was the canned green beans. I'm guessing it's only still open because there's nothing else in Brewton. There's one opening in Milton if it's the same nastyness, then I won't be eating there either. I've included a pic of the receipt and the tiny hard catfish "stripes" more like over cooked nuggets. In the picture you'll see how tiny they are and there was 4 of them. My husband and I are consid

Overall I liked the place and have never heard of Jack's before. We were traveling and passing through. They were not busy and were prompt with the food. The manager even thanked us for stopping in as we were on our way out. Overall the food was really good. The double cheeseburger was tasty and fresh, but wasn't anything special that you can't find at any other fast food restaurant; in fact, it tasted just like that at a different known chain, but fresh. Their fries were fantastic and loaded with cheese. We would definitely stop in for a bite again if traveling through an area with a Jack's available.

This visit was the best visit we've had at this establishment. The manager LORI met us at the door and greeted us. She was assisting on cleaning the lobby. But to say the least the store was immaculately clean. As compared to out very first visit with paper all over the floor and bandaids as well again though that incident was our first visit. Our order was the nugget big box of 50 nuggets and 5 sides which were mashed potatoes. The food was fresh and hot. All of the employees we energetic and polite and everyone spoke to us. GREAT JOB LORI AND YOUR TEAM FOR A JOB WELL DONE. VERY IMPRESSED.

I didn’t get all of what I ordered at the drive through. Very disappointed when I got home and didn’t have the mashed potatoes I had ordered for the toddlers. People are friendly but they need to double check to make sure orders are correct. Plus the Mac and cheese was two half full single serving and not a large. They didn’t even have ice for a drink🤦‍♀️

When they first opened, it was fast and friendly service. Im not sure what happened but waiting 25 minutes for your food is ridiculous. Not sure if I will be back. Hopefully the one in Milton florida will be better