Jack in the Box

The food was delicious. Employees were arguing with each other. The soda options were low or needed refilling.

I’ve been to many Jack’s in my life but this one stood out. The gentleman taking our order, I believe his name was Anthony, was very friendly and also helped give me change for doing my laundry. The food was very good and freshly made. I highly recommend this location!

I’ve been going to this Jack in the box for probably 10 years now? Having lived in Santa Cruz, for a portion of those years. I would specifically drive the extra 5 minutes to this Jb, instead of the one in Santa Cruz. The food is on par, the drive thru staff is friendly, the establishment is well kept, and I’ve never had a bad eating incident. I will be going sometime this week, for the Gremlins promo. Hopefully it’s as good as always!

Ordered a large curly fries this is the saddest order of large ever. It's not even filled halfways and the audacity to charge more for this. Unacceptable

Sometime all you have to do is make it right and have great customer service. I have had problems with the morning shift with the service and quality of food. I came to the location after work to speak with the manager at 2:30pm today and he was so nice and concerned. I was going to give a bad review but he don’t deserve that due to a bad seed. They recognized the problem and I’m not the only one who made the complaint, and they are making plans to fix it. The shift that I normally come during will be closing soon until they get new staff. They gave me the wrong French toast, the portion of fries was out of line and you all know I love fries, finally the tacos were under cooked and super greasy. Make sure to check your food ppl before leaving