Jack in the Box

I had placed a mobile order for pickup. When I had arrived, about 2pm, there were no cars in the parking lot or anybody in the lobby, so it was pretty slow. Someone greeted me on the speaker in the drive thru but informed me it was going to be a 45 minute wait with no further explanation. I told them I had a pick up order and they told me to pull around, and gave me my food. This was my first and last time at this location. I usually go to the Belleville one, but the wait time is outrageous. But the food from here was absolutely disgusting. We ordered 2 bacon burgers, but there was no bacon, theyre barely cooked all the way. I had a munchie box with curly fries and they were soggy and flimsy and barely cooked. Mind you, I ate in the parking lot. I dont know if the staff was low, the servic

Would give zero stars if it were an option. Came in to order for the second time I am told by the employees working that there only two people on shift and they cannot accept any order, I pull around front to see the same employees just sitting in their car doing nothing? The employees during the night shift are lazy and repeatedly deny customers so they can sit in their cars and smoke.

We visited this location at around 1 am. We wound up waiting in the drive through for about an hour before we finally got our food. It wasn't busy, there were only 2 cars in front of us. To be totally honest, we would have just drove off had we not already ordered and paid in the app. The food was like warm and we were given the wrong burger. Forget going to have them fix it. No way we were waiting any more time there. We were also told they were out of everything but root beer and fruit punch fanta so that was also disappointing. We typically love Jack in the box. We don't have one near where we live so we usually find one when we leave St. Louis.

Got my order correct however it took about 15 minutes. It was a small uncomplicated order. They had 4 separate cars waiting near the front door. Didn't seem to be in any hurry to fulfil orders.

Been here twice first time food was good just extremely slow and 2nd time today 10/19 came first at 1 am sat waiting to order for 20 mins til I drive away (3 cars behind me and 3 in front) as we pulled away and looked inside the cook was standing in the kitchen on his phone, we returned at 2:30 am when we pulled in all three workers were in one car smoking. Got to the intercom she stated just be a second I asked specifically how long because we had just waiting prior 20 mins she said 5 mins. 5 mins exact we order and pull forward then proceeded to wait another 5 mins for our food and order was completely wrong. Wrong sandwich and fries instead of mini tacos. This place needs to just be shut down.