IHOP

West Springfield, MA · Breakfast restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in West Springfield
#60
of 94 restaurants
City Percentile
28%
rating percentile

IHOP is a restaurant located in West Springfield, MA. It is one of 94 restaurants listed in West Springfield. Its 3.9-star rating is slightly below the West Springfield city average of 4.2 stars. There are 10 photos associated with this location.

About IHOP

Dine at IHOP® on Riverdale St in West Springfield, the home of pancakes and delicious breakfast, lunch & dinner near you with breakfast delivery and takeout available. View hours, specials or order online.

Hours

Saturday7 AM–

Customer Reviews

★★★☆☆ 3.0 Amber Laviolette · Feb 2026

Eh, server was terrible, corner table w kids were seated before us and never got their food til after we had left and we waited a long time for our food, bill, and server. Very busy all the time, usually a wait. Some servers are better than others and the busboy from kitchen was helping out and doing a great job. Kind of hit or miss w this location.

★★★★★ 5.0 Lauryn Niedzielski · Jan 2026

I've always loved the food here and still do. They occasionally require a small amount of patience but it just means enjoying the company I came with more until delicious breakfast food arrives. They're helpful and usually have good coffee. If you're in the area and enjoy breakfast food, I highly recommend trying IHOP. Prices and portions are worth it!

★☆☆☆☆ 1.0 Aiden “AKNITZ” · Feb 2026

just went in to a flooded store. this is absolutely insane and gross. got told to “just use the women’s room” by one of the managers. there is water draining into the dining area and beyond. this store should not be open. water is draining from the ceiling into half of the restaurant. gross just gross. won’t be coming back.

★☆☆☆☆ 1.0 Cole Grady · Aug 2025

service was so slow, had to wait an hour to be seated. server only checked on us once. Spoon was bent and broken. floor was sticky, sugar all over my seats. sat next to a loud family. waited over 45 minutes for food that made me feel sick. I will be returning because I got pan coins, but my attitude will be poor. napkins were used, people smelled.

★★★★☆ 4.0 Damien Lamb · May 2025

I love this place. The staff is busy the place very full on weekends but staff hustles with a real authentic care and friendliness. The 2x2x2 is a solid go to of mine and never disappoints. If you want breakfast any time without a sales pitch.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Breakfast restaurantAmerican restaurantBrunch restaurantDinerFamily restaurantLunch restaurantPancake restaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.