IHOP

We went in there yesterday only the 11th for my daughter‘s birthday manager came out and asked if everything was OK gave us ice cream for our daughter and about six employees saying happy birthday to her without us. Knowing food was great. Everything was wonderful. We had a great time thank you. We appreciate The good business.

Usually dealing with this establishment I would have no complaints , the staff is fine & the young woman manager is always so kind and helpful but to my absolute surprise when dealing with a Mr. Muhammad ( forgive if the spelling is incorrect) someone wearing a collard shirt & I say that because usually in restaurants when dealing with hierarchy that person is giving the say so but I digress. Anyways when telling him a family member of mine is allergic to eggs he looked me in my eyes and said no substitution is available and no prize reduction would take place. As a manager in a restaurant I was simply appalled then I gathered myself and left. The customer service was simply disheartening if I’m honest. Shame on you. Do better! If it was your family member I’m sure you would appreciate the

Their food got a lot better than before. How ever I give then 3 stars on server becauseI saw a server using the bathroom with her apron on, came out of the restroom drying her hand on the apron. Which is very disgusting 🤮

Our normal server was not in today which is GiGi, we are accustomed to outstanding customer service, friendly family like atmosphere and all around good time. Unfortunately we did not experience that today, food was satisfactory and could’ve been better, service was okay one of our orders was completely wrong

The food is good but the server Yuanes will literally kick you out, he doesn’t come and check on you; he just brings the bill and put on top on your food then if you’re not ready he’ll make a face. Unacceptable.