Häagen-Dazs Ice Cream Shop

This is definitely the best Häagen-Dazs location. There is plenty of parking in the back, plenty of clean sitting space and of course, plenty of yummy ice cream 😅. I love their Banana Split Sundae, it's definitely worth a try.

I recently visited this ice cream place at Willowbrook Mall with my friend, and we both ordered cookies and cream, mine in a cone, and my friend’s in a cup. While the staff member was preparing the cup, we noticed a cockroach inside the cup. When we told her about it, she simply threw the cockroach away and was about to use the same cup as if nothing had happened. She didn’t even apologize. We decided to switch to cones instead, thinking it was just that one cup, but unfortunately, after eating the ice cream, both of us felt extremely nauseous and had upset stomachs. The whole experience was very upsetting and unhygienic. I hope the management takes this seriously and improves their cleanliness and food safety standards.

Jovani is the best ever he makes the best dazzler and is top tear when it comes to dazzler

Employees very kind and welcoming, ice cream was good and delicious 🤤🤤

Poor customer service, we went 10 minutes to close, asked for 2 shakes, were told they were about to close... the shop was full of people eating ice-cream, there was a chance two for shakes to be made.